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“Food delivery rider left the dripping milk tea on my doorstep” — Disappointed customer says the “rider could have at least informed me”

SINGAPORE: A customer got upset when a food delivery rider left her house without informing her that her drinks had spilt all over the plastic bag.

Posting in the Facebook group ‘Complaint Singapore,’ the customer, Ms Gigi Lim, shared her disappointment, writing, “Rider just left my drinks in this condition at my gate without knocking on our door to at least inform us?”

Ms Lim also shared a video clip showing the driver taking a picture of the drink, placing it at her door, and then walking away without further interaction.

In her post, she also included photos that showed the damaged seal on the lid of the drink and the mess created by the spilt contents.

“Immediately after my phone stated ‘delivered’—which I believe the rider must mark as delivered for the customer to receive the notification—I went straight to the door, but he was already gone,” she explained.

“He didn’t even knock on my door to give me a chance to open it and speak to him, and he left the dripping milk tea on my doorstep for me to clean up,” she added.

Photo: FB/Complaint Singapore

In the comments section, many netizens echoed her sentiment, saying that it’s essential for riders to notify customers when there’s a problem.

One netizen said, “I like how he already knew the whole thing was ruined, and he still went ahead and marked ‘deliver’ the product without having the decency to inform the customer.”

Another commented, “They should at least text you, let you know, or knock on the door.”

However, not everyone agreed with Ms Lim’s frustration.

Some netizens thought this was more of a lesson for her, stating that if she wanted to ensure her food and drinks were in perfect condition, she should consider picking them up herself next time.

One netizen remarked, “Lesson learnt. If you want good food, get out of the house to get it personally.”

Others said that instead of complaining online, she should contact the delivery app directly about the issue and try to get a refund. 

They pointed out that it’s hard to judge the rider since they don’t know what happened to the drink; it could’ve been a problem with the container, or something might have gone wrong during delivery.

Some even thought the rider didn’t say anything because he was worried about how she would react.

One netizen added, “Don’t blame him. Sometimes, it’s the poor quality of those bubble tea cups. It happened a few times to me as a rider, too.”

In a similar incident, a Grab customer took to social media to express his frustration after a GrabFood delivery rider left his $55.10 meal order at his doorstep in a very messy condition.

He shared a photo of the food delivered to the Complaint Singapore Facebook group, explaining, “(He) put the food outside my house and ran away. And then he doesn’t want to reply… Grab, I paid $55.10 for this!”

Read more: “You do this kind of thing to people’s food?” — Customer asks Grab delivery rider who left $55 meal order in a messy state and “run’s away”

Man says he “feels helpless” because Singapore no longer feels like home as layoffs, housing prices, and job competition are on the rise

SINGAPORE: A local man took to social media on Tuesday (Oct 29) to share how ‘Singapore no longer feels like the familiar home he grew up in.’

In his post on r/singapore, a Reddit forum, he expressed that with all the news about layoffs, ‘crazy’ housing prices, and jobs being outsourced to nearby ASEAN countries, it’s getting tougher to feel like he belongs in the city-state.

“As an average Joe with average capabilities, I feel helpless against this new wave and change,” he lamented.

“I’m not some game-changer or trailblazing CEO or someone meant for greater things; I’m just someone trying their damnedest to keep their rice bowl in this period of economic uncertainty, and I feel lost.”

He also opened up about how heartbreaking it is to watch the gap between the wealthy and everyone else grow wider, year after year.

He pointed out that those already well-off seem to thrive and remain unaffected by the economic changes, while the rest are left scrambling to adapt and keep up.

“People like me will be left in the dust to face the consequences of the changing world. We talk about upskilling? But realistically, how many people can upskill fast enough in the face of all these changes?” he asked.

“If everyone can do it, then it will not be an issue, but we all know that’s not the case.”

The man also spoke about the emotional toll of constantly comparing himself to those who appear to be moving ahead effortlessly.

He admitted that even though people often say, “comparison is the thief of joy, keep to yourself, work on yourself, etc.,” it’s nearly impossible not to feel left behind when he sees others achieving success and financial stability.

“Sometimes I wonder what it’s like to be on the other side, on the side of these top talented performers, knowing that I’m not one of them. I will not lie and say I do not envy them.

I absolutely do because I’m only human,” he wrote.

“Can you truly be stoic if every day you’re reminded that being average in Singapore is the new ‘below average’?”

Moreover, he confessed that every day he goes to work, he feels increasingly lost, as if he’s sinking deeper into a state of depression.

“I’m just so tired of everything and being left behind by a society that doesn’t seem to care the least bit about me apart from my GDP value; not sure if anyone else feels the same,” he expressed his frustrations.

“I honestly feel like Singapore has become a place for asset holders more than anyone else.”

The post resonated with many on the platform, sparking a wave of responses from others facing similar pressures.

Some shared that, despite putting in hard work, they still feel stuck and are constantly reminded that they’re falling short of Singapore’s high standards for success.

One Redditor said, “Feeling exactly the same as you, man… Eerily similar. I’m glad to be reminded I’m not the only one silently facing these emotions.

My opinion is that now, more than ever, our worth as Singaporeans/people residing in Singapore is increasingly pegged to our ability to generate wealth because the nation has also chosen to forego many cultural and creative aspects in pursuing economic growth.”

Another commented, “You captured the thoughts in my heart more perfectly than I could capture them. I don’t mind hard work but would like to be rewarded for it.

But I feel like Singapore has become a place for asset holders more than anyone else.”

A third expressed, “I feel you, bro. I’m getting burnt, too. Sometimes, I also feel like SG is not for me or my beliefs. I feel it is too draconian in some areas. I will move out with my skill set to a place that fits me more.”

How to stay motivated in challenging times

It’s understandable to feel inadequate and hopeless during challenging times, especially in this digital age where everyone else constantly achieves amazing things and shares their success online.

To help you cope and stay motivated, here are some strategies that you can use, according to the American Psychological Association:

Count your blessings

Instead of fixating on what you lack or how much further you have to go to reach your goals, try to shift your focus to what you already have and the progress you’ve made.

Take a moment to appreciate the little things in life that bring you joy, whether it’s supportive friends, a cosy home, good food, or even the simple pleasure of a beautiful day.

Continue to have optimism

It’s easy to get sucked into the negativity, but remember, even when things are tough, there’s always something to be hopeful about. Focus on what you can control: your attitude, your actions, and your personal growth.

And don’t dwell on your weaknesses; focus on your strengths and use them to your advantage.

Accept and embrace change

Change can be daunting, but it often comes with new opportunities. Use this time to learn new skills, explore different paths, and adapt to whatever life throws at you.

Seek professional help

If you’re feeling burnt out, anxious about the future, or overwhelmed, consider reaching out for professional help. It can be tough to open up to friends or family; sometimes, dealing with everything alone can feel too heavy.

Keep an eye out for opportunities

Whether it’s a new job opening, a chance to volunteer, or a networking event, every opportunity is a potential stepping stone toward your goals.

Don’t be afraid to step outside your comfort zone; some of the best opportunities come when you least expect them.

Read also: Woman gets schooled by SG men for saying, “If you’re too broke to own a car, please don’t bother dating us and focus on your work first”

Featured image by Depositphotos (for illustration purposes only)

Sandwich Generation woes in Singapore: Are parents feeling the pinch of raising kids and caring for ageing parents amid high living costs?

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SINGAPORE: A man and his wife considering having another child wondered about the feasibility of doing so, asking parents in Singapore if they’re also “feeling the pinch of raising kids with the high cost of living?”

In a post on r/askSingapore, a Reddit forum on Friday (Nov 1), he explained that he and his wife already have one daughter.

Together, they earn over S$10,000 a month. However, they also have ageing parents whom they support financially.

As for himself, he confesses to feeling the pinch of increased living costs as he and his wife are part of the “sandwich class,” even though their combined salary is higher than the median in Singapore.

He added they are not big spenders and do not splurge on enrichment classes or expensive holidays. His post resonated with many Reddit users, as well as parents and non-parents alike.

One much-upvoted comment came from someone who said they were “Already feeling the pinch without kids.”

Others, however, seemed to question the post author, saying that a combined income of S$10,000 should be enough, especially if they live in public housing because rent or mortgage is a significant part of the budget of young families.

A Reddit user wrote that if the post author had a car and lived in a condominium, then their combined salaries would not be enough to live on.

Another encouraged the post author and his wife to take action immediately if they want a second child, as conceiving later on can be a real challenge.

What they need to do first, however, is to carefully plan their financial arrangements to manage both their kids and parents.

One expressed sympathy for the couple and underlined how hard it is when one’s parents do not have retirement adequacy and need an allowance from their children.

A commenter said that with two children, a combined income of S$11,000 to S$12,000 should be enough “if you stick to government school, no tuition, holidays in Malaysia or Batam.”

In 2019, a study from NTUC Income revealed that 80 per cent of the respondents said they believe they’ll become the next Sandwich Generation, caught between caring for their ageing parents and their young children.

Over half said they felt they could break free from the Sandwich Generation, and many already discussed financial preparedness and retirement adequacy with their parents.

However, some respondents have also said they would have fewer children, or none at all, to avoid getting stuck in the Sandwich Generation trap. /TISG

Read related: Even with S$10K/month income, SG couple with 4yo daughter say they can’t afford to have more kids due to Singapore’s high cost of living

The four-day work week dream

Is a four-day week the unattainable holy grail of working life? Since the 1970s, there has been talk about how we would eventually end up working half a week while using the other half for family or self-time.

“Everyone in the advanced societies in the West,” it seemed, would be heading for this post-industrial utopia. Maybe not in workaholic Japan, it was jokingly said. There it was, work till you drop dead for the salary men.

Even about 50 years ago, Singapore was progressing so well that the once standard five-and-half day week – “if you were not working in an American company” – eventually became five-day.

Some companies, or at least some departments, were already on five days. The Straits Times journalists, for example.

The Singapore civil service adopted the five-day week in 2004, switching from its previous five-and-half days. Many companies followed the lead.

A growing reason for the expectation that the working hours and days would slowly get shorter seemed to be something called automation. Greater efficiency saved time.

Advances in technology – computerisation, IT, cashless payments, and artificial intelligence (AI) — have somewhat widened the definition of shorter office days/work.

New work arrangements like Work From Home and Skype or Zoom meetings have lately given the hope and impression that the four-day week would soon become the norm.

Not so, evidently.

Yes, a number of countries have been trialling the four-day work week. They included Australia, Germany and Britain. But only with some companies which are able to cut down the working days because of the nature of their businesses.

In Singapore, the results of a poll released in September seemed to be encouraging. Some seven out of 10 employers said a four-day week was feasible.

The survey conducted by recruitment firm Robert Walters covered 5,000 companies.

In the end, however, it was a case of “good to have but not a must-have”. A mirage.

When it came to the crunch, another just-released survey said it all in a Business Times story aptly titled: “Reality check on a four-day week: 95 per cent of Singapore employers say No“.

This was revealed in a poll of 330 employers conducted by the Singapore National Employers Federation. Only a small number, mostly in the information and communications, general and support services and finance industries, were keen.

The vast majority had more urgent needs to worry about. They had to keep an eye on costs and productivity. Their real priorities were dealing with a tight labour market and very competitive business demands.

A four-day work week is not on even their good-to-have list, much less must-have.

What all this means is the four-day week for many working people once looked like a realisable goal. But even with all the so-called technological progress so far, it may remain an elusive dream for most.


Tan Bah Bah is a former senior leader writer with The Strait’s Times. He was also managing editor of a magazine publishing company


Featured image by Depositphotos (for illustration purposes only)

Workers’ Party launches tribute documentary to Hougang in time for its 67th anniversary

SINGAPORE: The Workers’ Party announced the release of its long-awaited film, 后港 Hougang: The Documentary, right in time for its 67th anniversary on Nov 3, 2024 (Sunday).

The rich history of Hougang is celebrated in the film. It also sheds light on Hougang’s important role in Singapore’s cultural and political landscape.

The party first posted a trailer for the documentary two years ago, merely saying it was coming soon. WP explained this week that work on the film had started in 2021, but post-production had reached completion only recently.

The timing of 后港 Hougang: The Documentary’s completion has been particularly fortunate, as it coincides with the anniversary of the founding of WP, one of Singapore’s oldest political institutions, on Nov 3, 1957.

The film, screened privately over the past year, will be made public on WP’s YouTube channel for free for the first time.

“This initiative invites all Singaporeans to explore Hougang’s rich heritage and gain a deeper understanding of the journey of this iconic town,” the party said in a media release.

They added that the documentary highlights Hougang’s heritage and serves “as a broader chronicle of Singapore’s history over the decades.”

The film, depicting people speaking in English, Mandarin, Teochew, and Hokkien, features the voices of past and present Hougang residents and shows how the area has evolved over the years.

Historians, politicians, academics, and grassroots volunteers also provide insights into the area’s history.

“It traces the journey of Hougang from its origins as a settlement of Teochew immigrants from China who first arrived in Singapore during the eighteenth century via Pulau Ubin, eventually settling in ‘Hougang,’ meaning ‘the harbour in the back’ in Chinese,” WP’s media release says.

It features former WP Secretary-General Low Thia Khiang, Hougang MP Dennis Tan, ex-MP Png Eng Huat, and writer and editor Sudhir Thomas Vadaketh, among others.

“You want to win, Hougang; you must win with your heart. Not with your mind, not with goodies or promises of upgrading. You must win with your heart,” Mr Png says in the film.

“In many ways, this film captures not just the story of Hougang but also the spirit that defines this community.

The journey of Hougang’s Teochew immigrants echoes the broader Singapore story—one of resilience, courage, and the kampung spirit that binds us together,” said Lee Li Lian, the Deputy Head of WP’s Media Team.

She added: “What stands out about Hougang is the unwavering belief in standing up for what is right and supporting one another, especially the less fortunate.

As this film reaches a wider audience, we hope it reminds Singaporeans of the deep bonds we share and the importance of honouring our history.

To the people of Hougang, past and present, thank you for your trust, belief, and partnership over the years.” /TISG


UPDATE: 12:24 pm

The Workers’ Party has now uploaded and made public their long-awaited film, 后港 Hougang: The Documentary, on their YouTube channel. You can also watch the film for free below:

Read also: Spotted: Ex-WP boss Low Thia Khiang on the ground at Hougang

Tourist says he had “3 incredible days in SG” but the hot weather got him “drenched in sweat” which made it “absolutely miserable”

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SINGAPORE: A tourist who recently visited the Little Red Dot found many things to love about the city-state, with the hot and humid weather being nearly the sole exception.

In a Reddit post on Thursday (Oct 31), he explained he had spent “3 incredible days in SG” and wrote enthusiastically that the “country is clean, advanced, modern, well maintained and organized.”

He also praised Singapore’s train system, writing that he used the MRT more than 30 times and the price tag of $27 for a three-day EZ-link card “was absolutely worth it.”

What threatened his enjoyment, however, was the weather, which the post author described as “absolutely miserable.”

Despite the heat and humidity, he walked 42 miles “drenched in sweat.”

He coped with the weather by taking multiple showers and drinking a lot of juice and coconut creme. He also said the air conditioning in malls helped a lot to cool him down.

The post author then thanked group members who had given him tips in the past for his trip.

He also went into detail about how much he enjoyed, among other things, Satay Street and the vibe at Lau Pa Sat, the coffee and Kaya toast at Ya Kun, MBS, Gardens by the Bay, and Newton Market.

Commenters on the post said they were glad the tourist had enjoyed his trip to Singapore but added that the weather has recently been particularly hot.

“The weather has been quite unforgiving these days, and it’s said that it’ll only get worse year after year,” one wrote.

Another noted that even Singaporeans have struggled with the weather over the past few days.

“I read your post, and now I’m sweating,” joked a Reddit user.

One affirmed that “it HAS been incredibly hot as of late” and added that it’s very common for people living in Singapore to take multiple showers daily.

In a related post, another Reddit user asked, “Why is SG so hot for the past 2 weeks?”

They wrote that in the past fortnight, it has gotten “extremely hot” at moments, even late at night and early in the morning.

And even when it has rained, the rain has not been enough to cool things down, resulting in even more humidity after brief downpours.

The post author was surprised that the heat and humidity have been so bad so late in the year when days and nights are supposed to cool down.

He then remembered a time a few years ago when, toward the end of the year, he had to wear a jacket at home and even for sleeping, as it had gotten cool enough for him.

“Why has SG been so abnormally hot for the past 2 weeks or so?” the post author asked, adding, “Is there any explanation for it? Will it improve any time soon?” /TISG

Read also: CEO’s post comparing Singapore & Dubai goes viral

Featured image by Depositphotos (for illustration purposes only)

Letter to the Editor | Labubu (monster) vs Laobu (mother): What’s wrong with spending money on both?

Dear Editor,

I refer to The Independent Singapore’s featured news: “I’d rather spend $80 on my laobu (mother) instead of Labubu” — Singaporeans on “why people are obsessed” with “stupid trends” (Oct 27).

As everyone knows, filial piety is the spirit and virtue of Eastern people’s traditional culture. If everyone can inherit and perform the virtue of filial piety, it is worthy of praise.

However, everyone is also entitled to choose their preferred hobbies and desires (such as your soft toys, i.e., “Labubu” or pursue their dreams).

Hence, as long as you have your financial ability and time, you can buy whatever stuff or pursue your dream activities and hobbies as and when you want.

It might not be fair, and there is no equal basis for the apples-to-apples comparisons between fulfilling or executing your obligation of filial piety with your hobbies, interests or dreams.

Anyway, as long as someone knows how and when to fulfil his/her obligations of filial piety, he/she can also pursue, engage or enjoy whatever his/her goals, aspirations, desires and interests.

In short, these two factors should have no contradiction or conflict of interest between them.

Teo Kueh Liang

Featured image by Depositphotos (for illustration purposes only)


The views expressed above are those of the author/contributor and do not necessarily represent the views of The Independent Singapore

If you have a juicy story yourself, witnessed an injustice, or just want to share your views on current events, then email us the details and proof to make your voice heard: [email protected]

Even with S$10K/month income, SG couple with 4yo daughter say they can’t afford to have more kids due to Singapore’s high cost of living

SINGAPORE: A man shared on social media that he and his wife have a combined income of S$10,000 but still feel the pinch of the high cost of living.

Posting anonymously on Reddit’s ‘Ask Singapore’ forum, the man wrote they currently have a ‘4-year-old daughter and are thinking of having a second child’ soon.

However, with all the prices of commodities going up, the couple can’t help but feel discouraged about expanding their family.

Moreover, as part of the ‘sandwich generation,’ the man said they are also responsible for giving their parents a monthly allowance.

“I know both our salaries are above the median in SG, but I can’t help but still feel the pinch from the rising cost of living as a sandwiched class,” he said.

“We are not huge spenders and do not spend unnecessarily on enrichments or luxurious holidays,” he added.

He then asked other members in the forum if they were experiencing similar challenges, writing, “SG parents, are you feeling the pinch of raising kids with the high cost of living?”

“When our parents do not plan their retirement properly, it’s the kids who suffer”

In the Reddit thread, many Singaporean Redditors chimed in, sharing their own experiences with the financial strain of raising a family.

Several echoed the man’s sentiments, saying they, too, felt squeezed by the rising cost of living despite earning decent incomes.

One Redditor shared, “Same boat here. The take-home pay is S$16K, and we cannot afford a second child and no energy for a second one. My child is the same age as yours.”

Another commented, “Pregnant. The combined income of S$11K. Yes, feeling the pinch already because I don’t have a smooth pregnancy, and the baby is not even born. My expenses will rise as we are getting a helper.

Our parents are ok on their own financially but stated they will not be involved as grandparents. We are stopping at 1. If I have a sickly baby, we are pretty much screwed.”

Others mentioned how providing for young children and ageing parents put constant pressure on their finances. One Redditor said, “I feel you, bro. When our parents do not plan their retirement properly, it’s the kids who suffer.”

Earlier this year, other Singaporeans also shared some tips on how to cope with the rising cost of living in another Reddit thread.

Most said they’ve given up the little luxuries that add up over time, such as buying coffee or milk tea during lunchtime, and have cancelled gym memberships and online subscriptions that they’re barely using.

Read more: Rising cost of living: Stuffs Singaporeans are giving up to cope with the squeeze

Singaporeans advise resident not to leave his brand-new bike at HDB void deck bicycle rack… unless he doesn’t want to see it again

SINGAPORE: Singapore may be known for being one of the safest countries in the world, but even its citizens know when to use common sense to keep their belongings secure.

When a local Reddit user asked whether it would be safe to leave his brand-new bicycle at the void deck bicycle rack of their Housing and Development Block (HDB), commenters advised against it.

The post author explained he intended to buy a new bicycle from Decathlon, a model with a basket, lights, and two locks costing around S$280.

He had been thinking of parking the bike at the dual bicycle rack at the bottom of the block where he lives,

He further asked if they think he should remove the lights and basket every time he leaves the bike at the void deck or if he should not leave it there but park it in the corridor outside his unit.

Most commenters on the post told him he had better park his bike inside his unit as this would be safer than anywhere else. “You never know what will happen when you place it outside,” warned one.

Another underlined the risk of leaving the bike at the void deck, adding there would be a lesser risk if parked in the corridor. However, placing it at home would remove this risk entirely.

“Just go look at the bicycle parking areas. Have you ever seen new ones?” he asked, adding that these mostly contain old or rusty bikes.

One wrote that the rule of thumb for parking a bike in a public place is being ok with losing it, random people touching it, and the bike getting grimy and dirty.

They added that if it were them, they would only park a second-hand inexpensive bike outside and bring a new bike inside their home.

The answers caused the post author to ask what was the point of having a bike rack then.

A quick check appears to be in line with the advice given by the post author.

The HDB is very strict about what is allowed in corridors, and big and bulky items are disallowed as these could get in the way of emergency services.

In early September, a woman took to Facebook to write that her bike had been stolen from the void deck of her block and asked for help with finding it. /TISG

Read also: Some bike shops report 20-30% drop in sales after Govt announced ban on pedestrian paths for bike riders

Featured image by Depositphotos (for illustration purposes only)

Netizen argues that Deepavali and Diwali are not the same; Deepavali is celebrated one day before Diwali

SINGAPORE: Over the years, there has been some debate over whether people should use “Deepavali” instead of “Diwali” in their greetings.

One Reddit user wrote earlier this week that “Happy Deepavali” was a lot more commonly used as a greeting in years past. Still, recently, more people have been saying “Happy Diwali” instead.

In a post on Oct 31 (Thursday), another Reddit user took the time to point out in “an informed explanation” that Deepavali and Diwali are not celebrating the same thing.

Contrary to what some may believe, the post author also argued that Tamils and North Indians do not celebrate the same thing with Deepavali and Diwali.

“Tamil Deepavali celebrates the honour of Lord Krishna’s consort Satyabhama slaying the demon Narakasura (because he ill-treated women),” the post author wrote.

The post author added that since the death of Narakasura symbolizes the killing of all the wrongs, this is cause for celebration.

Diwali, which North Indians celebrate, on the other hand, has to do with “Lord Rama and his triumph over Ravana, after which Rama returns to Ayodhya in North India.”

Deepavali is usually celebrated one day before Diwali, with some exceptions.

“So please let’s have informed conversations about festivals and not lump all communities together just cause it is ‘convenient,’” the post author added.

The post author also noted many believe it’s all right for the two festivals to be seen as one because “Deepavali” and “Diwali” have the same root meanings.

“The festival is not defined by the meaning of the word but the reason behind why it is celebrated.

Also, it only matters whether Tamils and North Indians see it as different; everybody else’s opinion is just that, an opinion and not a matter of fact,” they added.

In addition, the post author commented that the cultural differences among Indians should not necessarily be disregarded, adding that interchanging Diwali and Deepavali “is akin to saying Tamils and North Indians are the same (which we are not).

Even in India, they are seen as being very different.”

Commenters on the post thanked the post author for their explanations and clarifications, and a lively discussion ensued among them.

And when one wrote, “Can we get a public holiday for each?” the post author replied, “I vote for this :)”. /TISG

Read also: Happy Diwali or Happy Deepavali? — Singaporean Indians enlighten a netizen on the true meaning of the word for the Hindu Festival of Lights