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Thai Vietjet Air makes first flight to Singapore from Bangkok

The Independent
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Thai Vietjet Air makes first flight to Singapore from Bangkok

Thai Vietjet Air, Thailand’s dynamic airline, celebrated its maiden journey from Bangkok to Singapore, landing amidst much fanfare at Singapore’s Changi International Airport.

The first set of passengers aboard this inaugural flight to Singapore was treated to Thai Vietjet Air’s iconic in-flight show, “Fly for Love”, presented by the cabin crew. Each passenger was also gifted a special keepsake by the airline.

The maiden flight VZ520 from Bangkok Suvarnabhumi Airport landed safely at Changi International Airport with a warm welcome from H.E. Mr. Chutintorn Gongsakdi, Ambassador of Thailand to Singapore; Ms. Patsalin Swetarat, Director of Tourism Authority of Thailand for Singapore and the Philippines; Mr. Lim Ching Kiat, Managing Director, Air Hub Development, Changi Airport Group; and Mr Luong Truong An, Executive Vice President, Thai Vietjet.

“We are excited to welcome Thai Vietjet Air to the Changi family, joining its sister airline Vietjet Air. Passengers on the new services will benefit from the airline’s strong domestic network, with more travel options between Singapore and Thailand, via Bangkok and Phuket.

“Thailand was Changi Airport’s 5th largest passenger market pre-Covid and has consistently been within our top 10 markets even during the pandemic. As of April 2022, we have seen a 36% recovery in seat capacity between the two countries, and we look forward to welcoming back more passengers at Changi Airport as travel in the region resumes,” said Mr Lim Ching Kiat, Managing Director, Air Hub Development, Changi Airport Group.

“The new service Bangkok–Singapore launch today marks another successful milestone for Thai Vietjet. We are thrilled to connect Thailand and Singapore through direct flights that will provide more leisure and business accessibility and opportunities for the citizens & travelers from both countries.

“After a long period of pandemic disruption, the services connecting Thailand and Singapore will play a critical role in assisting the two nations’ trade & economic recovery while also serving the growing travel demand in the region,” said Mr Woranate Laprabang, Chief Executive Officer of Thai Vietjet.

In the initial stages, flights between Bangkok and Singapore will operate thrice a week, on Tuesday, Thursday, and Sunday with a flight duration of two hours and 25 minutes. This will later be increased to five flights a week, with a daily service to be added in June 2022.

The airline was recently awarded the “Most Passenger-Friendly Cabin Crew” in 2021 by the International Finance Magazine.

The post Thai’s Vietjet makes first flight to Singapore from Bangkok appeared first on The Independent News.

Read also:

Thai’s Vietjet to fly to Bangkok and Phuket from S’pore | The Independent Singapore News 

Jay Chou’s 4-year-old son may be Mozart in the making…

Anna Maria Romero
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Jay Chou’s 4-year-old son may be Mozart in the making…

King of Mandopop Jay Chou posted a video of his little son, Romeo, showing that the 4-year-old boy has some pretty advanced skills.

Over Instagram on Thursday (Apr 28), Chou, 43, showed little Romeo, dressed in his pyjamas, writing line after line of musical notes in a 23-second clip.

Although his back is turned to the camera, the little boy appears fully focused on his task.

Chou wrote, “Do you guys believe in past life? #mozart #chopin I was just playing the piano when @hannah_quinlivan called me over to look at Romeo quietly drawing this in his room.” 

He added, “Honestly, he gave me a shock.”

Chou can be heard toward the end of the clip asking his son, “Do you have a melody in your heart?”

 

View this post on Instagram

 

A post shared by Jay Chou 周杰倫 (@jaychou)

Singapore’s own JJ Lin commented on the post, writing, “Quick, compose a song.”

“And you sing the song after that,” Chou quipped back.

Wolfgang Amadeus Mozart famously created his first musical compositions at the age of 4 or 5. His interest in the piano began at age 3 when he listened in as his father Leopold, also a composer, began to give Mozart’s older sister Maria Anna, then aged 7, piano lessons.  

Frédéric Chopin, also a child prodigy, started music lessons when he was six years old. By the following year, he started composing polonaises and performing in public concerts.

Chou also got an early start in his musical career, having started piano lessons when he was his son’s age. 

He returns to Singapore in December as part of his Carnival World Tour.

Like Mozart, Romeo has an older sister, Hathaway, age 6. Chou and his wife Hannah Quinlivan, 28, are currently expecting their third child.

Will little Romeo follow in the footsteps of Mozart and Chopin? Only time will tell…

/TISG

Jay Chou brings back Carnival World Tour to Singapore on Dec 17, 18

Stories you might’ve missed, Apr 30

Nick Karean
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Stories you might’ve missed, Apr 30

Maid forced to share room with employer’s daughter, but daughter leaves lights on, listens to music & chats on phone till 3am

 

Domestic helper. Screengrab from YouTube.

A foreign domestic worker took to social media to ask her friends for help when the family she was working for did not give her sufficient rest or privacy.

In a Facebook post on Wednesday (Apr 27), a netizen who went by the name Khriz Omandac Alabado wrote that she was sharing a problem her friend faced. 

Read more here.

 

Poor ‘bhaiya’ didn’t know how to use self-registration kiosk at SGH, allegedly told by staff to ‘read and answer questions’ by himself

 

Photo: FB screengrab/Complaint Singapore and Google Maps

“Poor bhaiya (big brother) didn’t know how to use the self-registration kiosk,” wrote a concerned netizen who witnessed the uncle having trouble manoeuvring a digital machine yet allegedly didn’t receive proper guidance from the nearby staff.

Facebook page Complaint Singapore member Mal Maddy highlighted the issue of elderly citizens needing extra assistance grasping today’s technology in a post about an uncle who felt “lost” when trying to register at Singapore General Hospital (SGH).

Read more here.

 

Filipino maid, 27 years of service, left her S’pore employer 3 years ago, was like the bride’s second mother, secretly flown back to surprise bride at her wedding so that she can meet her yaya again

 

Photo: TikTok screengrab/otter.totts

It was a heartwarming moment caught on camera when a bride was reunited with her family’s domestic helper from the Philippines, who had been with them for 27 years.

Singaporean Kelly Chua, 28, uploaded a video of the “biggest wedding surprise ever” on her TikTok account @otter.totts on Thursday (Apr 28).

Read more here.

 

Children Textbook Recall: ‘Bloody satanist symbol’ found in Primary 2A Chinese textbook, Publisher to recall all distributed copies

 

Photo: Reddit screengrab/Themoltenbeacon

After a Redditor drew attention to a “bloody satanist symbol” they had found in a Primary 2A Chinese textbook, the text’s publisher, Marlinsons, said it would pull all the copies of the book that had been distributed.

Redditor Themoltenbeacon posted several photos of a bloody pentagram within the textbook on r/Singapore on Thursday (Apr 28), captioning it with “Didn’t know Satanist symbols were part of learning Chinese for primary school students.”

Read more here.

 

SINGAPORE on TOP 5 List of BEST Places for Outdoor Adventure in the WORLD!

 

Photo provided by Superdry

A new study is showing that Singapore now counts among the best places around the globe for an adventure holiday. Moreover, the Little Red Dot has edged out bigger countries including Australia and Canada as a top global outdoor adventure hotspot.

Research from UK branded clothing company Superdry analysed 99 different destinations based on options for hiking, camping, surfing, rock climbing, kayaking, as well as how many national parks it has, in order to determine the destinations that have the most and best opportunities for outdoor adventure per square mile.

Read more here.

Bus T-Bones car trying its luck at discretionary right turn

The Independent
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Bus T-Bones car trying its luck at discretionary right turn

An alarming video of a car getting T-boned by a bus was caught on a dashboard camera, serving as a reminder to all motorists to practise extra caution when on the road.

“Discretionary right turn accident, bus t-bones into car who decided to try his luck,” wrote Facebook page ROADS.sg of an accident on Friday (Apr 29).

The attached video showed a Hyundai making a right turn at a junction.

Photo: FB screengrab/ROADS.sg

At the same time, an SBS Transit bus from the opposite lane was passing.

Neither the sedan nor the bus had enough time to stop to avoid a collision, the bus t-boning the Hyundai.

Photo: FB screengrab/ROADS.sg
Photo: FB screengrab/ROADS.sg

Although the accident happened in 2018, based on the video time stamp, the issue of discretionary turns remains.

Earlier this year, a BMW was caught on camera failing to give way to a pedestrian while making a discretionary right turn near Kembangan MRT, causing the individual to fall to the ground.

Following two fatal accidents in 2018 involving road users and discretionary right turns at junctions, several campaigns to abolish this system have been started.

The Land Transport Authority (LTA) previously announced that it would scrap discretionary right turns at 1,200 out of the total 1,600 traffic junctions in Singapore by 2023.

Meanwhile, netizens commented on ROADS.sg’s post, noting that both the Hyundai and bus drivers should have practised defensive driving.

“A bus is a heavy vehicle and needs time to stop. You cannot expect it to brake for you – it must not do a sudden emergency brake unless it wants to throw people on the floor and break their necks,” said Facebook user Fatima D’Almeida, referring to the Hyundai driver.

“Bus drivers should be taught defensive driving. When so many cars turn, even he has the right of way, slow down!” said Facebook user Wye Men.

“Abolish all the discretionary right turn in Singapore. Turn only on a green arrow. Not difficult to implement,” added netizen Alan Leong. /TISG

Pedestrian falls down after getting hit by car making discretionary right turn near Kembangan MRT

Another accident involving a discretionary turn:

Jogger sent flying after getting hit by BMW which failed to form up at discretionary left turn

22yo missing M’sian woman allegedly detained in Myanmar considered a cash cow by her captors due to Wang Lei’s S$128K cash reward

The Independent
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22yo missing M’sian woman allegedly detained in Myanmar considered a cash cow by her captors due to Wang Lei’s S$128K cash reward

Following veteran getai singer and livestream host Wang Lei’s cash reward for the safe return of 22-year-old Malaysian Chia Min Yong, the woman is now reported to have been detained in Myanmar by her captors.

Chia has been missing for several weeks, after she allegedly sent a lengthy message to her mother on April 5 regarding her struggles with her insurance job. Chia said then that she began a high-paying job “rather far” from home. She became uncontactable since that day; her family suspected she had fallen victim to a foreign job scam.

Wanting to help locate Chia through his large follower base, Wang appealed for information on her whereabouts in a livestream video.

He also urged Chia to return home soon and even offered her a job in Singapore or Malaysia to help her with her financial difficulties.

The 60-year-old entertainer initially offered a reward of RM10,000 (S$3,223) to anyone who had information on Chia’s whereabouts. He increased this to RM50,000 after learning that Chia’s father’s boss had offered RM100,000 for the same cause.

He also posted messages urging Chia’s captor or captors to release her.

On Apr 17, Wang revealed that he was increasing the reward to RM400,000 (S$128,000).

Penang Front Party’s president Patrick Ooi Khar Giap said in a Nanyang Siang Pau report on Apr 27 that he had received information on Chia.

According to a source of his in Myanmar, Chia was brought from Thailand to Myanmar after being promised a job with a salary of RM10,000 to RM20,000 (S$3,170 to S$6,340).

She was eventually detained in Myanmar by illegal syndicates who confined her instead of putting her to work as she was a “cash cow” that could be exchanged for money, following the cash rewards people were offering, said Ooi.

Ooi also published a video of his claims on Facebook on April 25, adding that a price for Chia’s release was already given to her family, but the high cash reward has further complicated the situation.

Ooi, who did not mention Wang directly, said that rescuing people from similar situations requires money but not such large amounts.

He said that the price to release a person was around RM15,000 (S$4,760), an increase from RM7,000 to RM8,000 in the past.

Ooi also urged others who have found themselves or know of someone who had fallen victim to a similar job scam to reach out to him with information and photographs to help gauge if Chia is currently detained in the same area within the Golden Triangle, or the borders of Thailand, Laos and Myanmar. /TISG

SG actor, Wang Lei helps to raise cash rewards up to S$48,500 (RM150,000) in total for anyone who finds M’sian insurance agent who disappeared Apr 5

WP’s Pritam Singh & Faisal Manap probed by police for possible offences

The Independent
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1
WP’s Pritam Singh & Faisal Manap probed by police for possible offences

The police have started an investigation into the actions of the Workers’ Party Secretary-General Pritam Singh and Vice-President Faisal Manap for their testimony at the “Raeesah Khan saga” by the Parliamentary Privileges Committee. As part of the investigation, the authorities will jointly contact the relevant personnel.

The police force issued a statement late today (April 29). Parliament referred Pritam Singh and Faisal Manap’s conduct during their testimony before the Parliamentary Privileges Committee to the Attorney-General’s Office in February this year, which in turn referred the matter to the police for investigation.

The Police in their statement said: “In February, Parliament referred the conduct of Mr Pritam Singh and Mr Faisal Manap before the Committee of Privileges to the Public Prosecutor, who in turn referred the matter to the police for investigations.

The police have been going through the evidence provided by Parliament and will now be engaging persons relevant to the case as part of the investigations into the possible offences disclosed.”

At the debate on the Committee of Parliament report on Tuesday (Feb 15), Leader of the House Indranee Rajah explained aspects of why Workers’ Party head and Leader of the Opposition Pritam Singh had been referred to the Public Prosecutor in relation to the COP investigation of former WP MP Raeesah Khan’s lies in Parliament.

Ms Rajah characterised the breaches Mr Singh had committed as “serious.”

Calling the report “sound and balanced, given the circumstances,” she asked the House to vote in favour of the motion. 

In her speech, the House Leader made a distinction between the lies Ms Khan told and the ones she said Mr Singh had told.

“The seriousness of the conduct on the part of Mr Singh is this: 

Ms Khan lied to Parliament, and that’s bad enough.

But Mr Singh, on the other hand, if what the committee found is correct, not only lied but lied under oath.

And not only that.

But this was in proceedings before a select committee of Parliament conducting a formal inquiry and tasked with finding out the truth.”

She added that of further concern are the consequences of the lie the Leader of the Opposition told, because, if believed, would have affected the punishment given to Ms Khan.

“The lies (Pritam Singh allegedly told) would have determined the fate of another MP who was being looked at in front of the committee of Privileges.

And that is a different order of seriousness altogether,” she added.

Ms Rajah said that this is a Part 5 offence under the PPIPA, the Parliament (Privileges, Immunities and Powers) Act 1962, and is the reason why the COP recommended that Mr Singh be referred to the Public Prosecutor.

The House Leader further said that it meant Ms Khan was following his guidance that she lied on Oct 4, which Ms Rajah again characterised as very serious. 

“Given the seriousness of the matter, it will be the fairest course of action to all concerned to refer it to the Public Prosecutor,” who would have a fresh opportunity to consider all evidence, including new evidence brought forward, in deciding whether criminal charges would be brought against Mr Singh.

This will also give Mr Singh the opportunity to defend and vindicate himself, with legal counsel, if criminal charges are brought.

“The matter would be adjudicated by courts which are independent,” she added.

In the case of Mr Faisal, who had also been referred to the Public Prosecutor, his refusal to produce documents and answer questions also amounts to a Part 5 offence under the PPIPA.

Mr Singh also faces potential offences of dishonourable conduct and contempt of Parliament for lying to the committee and for his role in guiding Ms Khan to lie to Parliament.

However, the committee has recommended that Parliament defer any action on these until the criminal proceedings, if any, are completed.

Decisions on other offences said to have been committed by other leaders of the WP will also be deferred until the outcome of the referral of Mr Singh’s conduct to the Public Prosecutor.

Ms Rajah said: “In conclusion, the conduct of Mr Singh and Mr Faisal will be considered by the Public Prosecutor under the criminal justice process.

Parliament will only consider the remaining issues if any after the criminal justice process has taken its course. By which time we will have the benefit of what emerges from the process.

It is the fairest way forward for all.”

She then proceeded to ask the Members of Parliament “to accept and support the motions, as I do, so as to uphold public trust in Parliament and in our democracy.”

 

The post Possible offences by WP’s Pritam Singh and Faisal Manap being probed by Police appeared first on The Independent News.

 

The Best Student Loans to Fund Your Education

valuechampion
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The Best Student Loans to Fund Your Education

During this time of the year, students are receiving their university admissions and deciding which university they will attend in the coming academic year. It’s an exciting time given the high expectations that come with pursuing further education, and these degrees can greatly increase the earning potential of future graduates.

However, the cost of attending university is not always cheap. In this article, we provide some tips about the admission process, including ways to make university cheaper for students.

Median Monthly Salary by Education Level

Consider All of Your Options

The first thing to do once you’ve heard back from each school on your list is to compare all of your options. It can be helpful to create a spreadsheet that includes the universities you’ve been accepted into, academic programme, the academic programme’s cost, and some notes about potential career outcomes.

Seeing all of your options outlined can help make the comparison and selection processes easier to handle. For example, it allows you to visually rank each of your options by factors that are most relevant to your decision, such as cost, location, or programme specialty.

Plan Your Finances

In your acceptance materials, there should be some documentation explaining the cost of attending university, including your financial aid package if applicable. While attending university can be a great investment in one’s future, the upfront cost can be significant. With the increasing rate of inflation in Singapore, education costs such as university fees are also much higher than they were earlier in the decade.

Still, the cost of tuition for Singaporean students at local universities is a fraction of the tuition in other countries. In particular, the cost of obtaining a university education is especially high in the United States and the United Kingdom.

Estimated Cost of Studying at Top International Universities

It is important to understand the total cost of attending each university on your list. For example, unless you plan to live at home, you will have to consider the cost of room and board. Also, students studying overseas will have to budget for flights and other travel related expenses. You’ll also have to factor in the cost of textbooks, a laptop and other education-related expenses.

Should You Get a Student Loan?

Many students will not be able to pay the sticker price of a university education. Luckily, there are many ways to reduce the total cost of obtaining a degree, such as getting a student loan to fund your studies.

Typically, student loans are divided according to your specific type of education. This means that the best student loan for you might differ depending on whether you’re intending to study locally or internationally, as well as whether you’re planning to be a part-time or full-time student.

For instance, while OCBC’s Frank Education Loan is one of the best options for local and international full-time students, Maybank’s Education Loan might be a better option for low-income students due to its low minimum income requirements.

Additionally, the cost and maximum borrowing amount of each loan varies greatly according to the specific bank that you’re looking at, which is why it is crucial to compare interest rates and loan details across various banks before applying.

If you choose a student loan that is a perfect match for the financial requirements of your university education, you could save thousands of dollars while still studying at your dream school. It is thus of utmost importance that you compare the best loan offerings available in order to minimise the total cost of your degree.

Other Options to Ease the Financial Burden

Fortunately, student loans are not the only way to get a more affordable university education. Scholarships are another viable option for students studying both in Singapore and abroad.

Even if you were not offered a scholarship as part of your admissions offer letter, you may be able to find one through the university. At some universities in Singapore, it is possible for students to apply for “short-term” scholarships once they’ve matriculated.

These scholarships can offer up to about S$15,000, a sizable sum for those seeking to make their education more affordable.

It is also common for outside organisations to offer scholarships once you’ve been admitted. Therefore, it is best to enquire through each school’s admissions or financial aid department about potential scholarship opportunities.

It may also be possible to find part-time employment at or near your university in order to offset the cost of tuition and living expenses. However, it is important to understand the time commitment of a part-time job, as it would be unwise to agree to a position that interferes with your academics.

Finding the Right Fit

Each student and family’s preferences will affect how they choose between offers from various universities. From academic specialities to location to cost, there are a number of factors to carefully consider.

Although the cost of university education is high, finding the right tuition fee loan or scholarship is a great way to attend your dream school without worrying about its tuition fee.

The article Start University on the Right Foot: 4 Things to Consider After Receiving Your Admissions Letter originally appeared on ValueChampion.

Read also: 

How to Choose the Right Loan for Your Needs

SCAM ALERT! New scam with fraudsters posing as WhatsApp Support to steal your credit card details, 6-digit code or two-step verification PIN

Anna Maria Romero
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SCAM ALERT! New scam with fraudsters posing as WhatsApp Support to steal your credit card details, 6-digit code or two-step verification PIN

A new scam targeting WhatsApp users has recently been identified. People using the popular messaging app have been warned to be careful when they receive messages from an account claiming to be WhatsApp Support.

What can even be more tricky is that some of the fake support accounts feature a profile photo that contains a verified badge that may convince people that they’re genuine.

The scam was first reported by a blog dedicated to news about WhatsApp called WABetaInfo on Apr 23.

The blog said that a fake account had messaged a WhatsApp user with the goal of obtaining the user’s vital personal information.

The scammer’s MO has been to ask for a verification code in order to get access to their account details, or, as proof of ID, and even ask for users’ credit card details.

WABetaInfo explained how to tell the difference between verified accounts on WhatsApp, as opposed to scammers.

A verified contact has a verified badge placed next to the contact name on the conversation screen when you chat with them. When a verified badge is seen in a different place, such as on a profile photo, the person you’re chatting with is likely to be a scammer.

WABetaInfo also posted a graphic to help WhatsApp users distinguish between real and fake verified accounts.

Photo: Screengrab/ wabetainfo.com

“These contacts want to get some private information from you, for example, your credit card details to avoid terminating your WhatsApp account. In some cases, they also ask for your 6-digit code to log into your WhatsApp account!,” reads the Apr 23 blog entry on WABetaInfo.

“WhatsApp never asks for details about your credit card and information like your 6-digit code or two-step verification PIN. WhatsApp doesn’t even ask for money or confidential information to avoid terminating accounts. If someone wants to get this information, it means it is a fake account that’s trying to scam you.“

The article goes on to say that such accounts must be blocked and reported by WhatsApp users. When you report an account, the last five messages from your chat with the suspicious account will be shared with the official WhatsApp moderation team in order for them to understand the context of your conversation. They will suspend the account afterwards. 

A suspicious account can be reported this way: Long press a single message from the account. When the context menu pops up, hit “report.”

In order to block a contact, open the chat and choose the “block” option. This will prevent the account from sending you any further messages. /TISG

SCAM ALERT! WhatsApp caller, posing as MOM, asks for citizen’s NRIC number

Filipino maid, 27 years of service, left her S’pore employer 3 years ago, was like the bride’s second mother, secretly flown back to surprise bride at her wedding so that she can meet her yaya again

The Independent
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Filipino maid, 27 years of service, left her S’pore employer 3 years ago, was like the bride’s second mother, secretly flown back to surprise bride at her wedding so that she can meet her yaya again

It was a heartwarming moment caught on camera when a bride was reunited with her family’s domestic helper from the Philippines, who had been with them for 27 years.

Singaporean Kelly Chua, 28, uploaded a video of the “biggest wedding surprise ever” on her TikTok account @otter.totts on Thursday (Apr 28).

Ms Chua shared that her brother flew in their yaya (caretaker in Tagalog) from the Philippines to attend her wedding.

As Ms Chua turned around and spotted the surprise, she couldn’t help but cry. The camera transitions to the audience, showing the domestic helper, also in tears.

Photo: TikTok screengrab/otter.totts
Photo: TikTok screengrab/otter.totts

“She went home three years ago and told me she couldn’t attend my wedding because she didn’t manage to renew her passport,” Ms Chua explained.

“But my brother actually had it all planned from the start,” she added.

The family gestures to their yaya, named Lita, to come forward, and she and Ms Chua share a long hug.

Photo: TikTok screengrab/otter.totts

AsiaOne reported that Ms Chua considered Ms Lita as her “second mother,” noting it meant so much for her to be a part of their special day.

It was also revealed that everyone in the family was in on the surprise, with Ms Lita staying at Ms Chua’s aunt and grandma’s place for five days before the wedding.

“Didn’t need to sob at 5:10 am, but here I am. How beautiful,” commented a TikTok user, admitting the same sentiment as many others.

Ms Lita’s granddaughter also commented on the video, noting they too were happy that Ms Lita could be there for Ms Chua’s wedding.

“The brother just won the ‘best brother of the year’ award,” said TikTok user Raj Sandhu.

Many others also thanked the kindhearted family for “loving and appreciating their yaya.”

Who else cried after watching the sweet moment two ladies shared? /TISG

Maid being packed off to Philippines by her current employer who allowed her to look for new employer the day before, asks what can she do to remain in Singapore

Poor ‘bhaiya’ didn’t know how to use self-registration kiosk at SGH, allegedly told by staff to ‘read and answer questions’ by himself

The Independent
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0
Poor ‘bhaiya’ didn’t know how to use self-registration kiosk at SGH, allegedly told by staff to ‘read and answer questions’ by himself

“Poor bhaiya (big brother) didn’t know how to use the self-registration kiosk,” wrote a concerned netizen who witnessed the uncle having trouble manoeuvring a digital machine yet allegedly didn’t receive proper guidance from the nearby staff.

Facebook page Complaint Singapore member Mal Maddy highlighted the issue of elderly citizens needing extra assistance grasping today’s technology in a post about an uncle who felt “lost” when trying to register at Singapore General Hospital (SGH).

“He approached the counter person, however, was told off to read and answer questions to register,” said the netizen.

“He was lost and counter staff didn’t approach to help him.”

Photo: FB screengrab/Complaint Singapore

As Mal Maddy was about to help the uncle, another woman also waiting for her turn approached the man and guided him with the machine.

“SGH staff could be empathetic and could have helped. With digitalization on the rise, perhaps can we redeploy the SDA (social distancing ambassadors) officers for such role in guiding others,” he suggested, noting mutual respect “must be reciprocal.

Although netizens said healthcare staff are already strained from the ongoing Covid-19 pandemic, others agreed that they didn’t need to “throw a temper at a customer.”

“Counter staff is supposed to assist. Otherwise, what are they for? Patients didn’t make them tired. It’s them who feel tired,” said Facebook user Vivian Cheng, her comment getting over 90 likes.

Meanwhile, another netizen said it could just have been a bad day for the staff.

“I went to SGH a couple of times ok leh, staff were friendly. Maybe it was a bad day for that staff. Give and take a bit. Of course, some will say it is not an excuse, but we are human after all, and this is a matter of assistance and that person who helped the worker was kind.”

Others also commended the woman who stepped up to assist the uncle.

The Independent Singapore has reached out to SGH for a statement. /TISG

AETOS security officer who was rude to elderly couple immediately removed from his duties by TTSH

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