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McDonald’s Delivery Service Controversy: Tampines Mart Incident Sparks Public Outcry

Update: Addressing TISG’s inquiries, a representative from McDonald’s Singapore responded to the recent online furor surrounding the McDonald delivery service at Tampines Mart McDonald’s. The representative stated:

We are aware of the incident that took place at our Tampines Mart restaurant involving a delivery rider and our crew. To address the rider’s concerns, our restaurant manager had attempted to manage the situation calmly, explaining that the team was trying their best to manage a high volume of orders on hand.  

 

Our employees strive to do their best every day to serve our customers with care. We hope that any misunderstandings can be resolved amicably and with respect accorded to our service staff, just as we would hope for all frontliners across the industries.


One delivery rider resorted to social media to alert customers about his disheartening experiences at a McDonald’s outlet at Tampines Mart, advising them to opt for dine-in instead.

“Dear customers, kindly check your order or don’t order at Tampines Hub McDonald‘s,” wrote Facebook user Alvin Tan in a post on Thursday (May 5).

He noted that his McDonald delivery orders had missing items or “your food etc. will get thrown by their staff if having a big quarrel.”

He attached a photo showing several riders waiting for their orders outside the the Tampines Mart Mac store. “One of the riders came back three times already,” said Mr Tan.

In his latest encounter, Mr Tan waited from 10:45 pm until 11:38 pm for his order. “I asked three to four times my number ready?”

One of the staff allegedly told Mr Tan to cancel his order after waiting 45 minutes.

“So rude and yet still ask me to complain. We had a big quarrel,” he said, adding there were vulgarities involved. “Even their manager is also rude to riders.”

In the end, Mr Tan advised customers not to waste money paying for express orders, as there was no point. “Still the same, will be delayed 30 minutes to one hour,” he said.

“Might as well walk in and eat. In less than five to 10 minutes, your food will be served faster than delivery,” he added.

It appears that Mr Tan isn’t the only one with such experiences at the same McDonald’s outlet.

“True. Tampines Mart McDonald’s, the service and some of the staff are so rude. I think I know which aunty you are referring to,” said Facebook user Nita Ita.

“Used to stay in Eden! Yes, not only once but a couple of times already, they left out some items while take away,” said Facebook user Jon Lee.

“I have to return back again upon reaching home. Very frustrating!! Have a few coupons for coffee redemption as compensation already.”

“They always miss my item fr a few times when we order. Always got problem one this Tampines Mart. Poor service!” added Facebook user Nurul Amalia.

Despite the fact that the Tampines Hub Macdonald also sees high customer volume, there have been numerous complaints about missing items or mishandled orders at the Tampines Mart McDonald’s, raising concerns about the quality of the McD’s delivery service in the area.

The Independent Singapore has initiated contact with McDonald’s Singapore via their feedback email for an official statement. Feedback and complaints from customers are crucial in helping the fast-food giant address issues promptly. Thus, if customers have any complaints or concerns, they should not hesitate to reach out to McDonald’s feedback Singapore.

The incident has raised questions about the standards of McDonald’s delivery, particularly in high-traffic outlets like Tampines Mart Mac and Tampines Hub McDonald’s. The issue has also highlighted the importance of timely mac delivery, and the potential fallout when this expectation is not met. /TISG

Man hurls vulgarities at Punggol Oasis’ McDonald’s staff, says “F*ck you” to the manager

Man plays brake checking game, cuts lanes & laughs at those who confronted him

A man was caught on camera cutting lanes dangerously along Geylang and Kallang and playing the brake checking game with the vehicle behind him.

“Dear friends, please help me share this post as many as possible,” wrote Facebook user Serene Chua who witnessed the driver’s reckless behaviour on the road.

“This guy wan trying luck to create accident on road. He got two kids in his car some more,” she noted.

Ms Chua attached three videos of the red Skoda cutting lanes and suddenly stepping on the brakes on an otherwise clear road.

Photo: FB screengrab/Serene Chua
Photo: FB screengrab/Serene Chua

When they changed lanes to avoid the driver ahead, the latter followed as if to block their way intentionally.

Photo: FB screengrab/Serene Chua

In another video, it appears that Ms Chua and her husband stopped at a carpark in Kallang to confront the driver.

“We tried to talk to him nicely; he become very aggressive and even threaten us to call police.”

Photo: FB screengrab/Serene Chua

A separate video showed the man arguing with the woman behind the camera. He said, sarcastically, he was “so scared” and “had better things to do” than wait for the police to arrive. He also pointed his camera at the woman.

One of the photos showed the man bending over in laughter while Ms Chua’s husband talked to him.

Photo: FB screengrab/Serene Chua

“He still can laugh like he is totally not in the wrong,” said Ms Chua.

Members from the online community advised the family to submit the videos to the authorities.

“No matter what, have kids inside the car. A father should not do this kind of childish stunt. Please think of the consequences for your kid,” added another netizen.

Ms Chua added that they had already reported the incident to the police. /TISG

BMW plays brake checking game on CTE after high-beamed by vehicle behind for alleged road hogging

One woman leaves huge mess at Golden Village cinema, wipes hands on seat

A concerned individual highlighted on social media a case of inconsiderate behaviour, involving a woman allegedly leaving a huge mess in the cinema.

Facebook page Complaint Singapore member Catherine Ang Seow Leng posted details of the incident on Friday (May 6).

“Shame on you,” she wrote, attaching photos of the mess left behind after a movie screening of Dr Strange at Golden Village, Tampines Mall, Hall 4.

Photo: FB screengrab/Complaint Singapore

“This mess was created by one person,” said Ms Leng.

Photo: FB screengrab/Complaint Singapore

“Saw her wiping her hands on the headrest of the seat to her left. She brought two bottles of wine, finished one and rolled it under her seat along with a stack of disposable,” said Ms Leng, noting that the mess was a lot worse under the seats.

Photo: FB screengrab/Complaint Singapore

Netizens were shocked at the aftermath, wondering if the woman’s behaviour was similar elsewhere.

“Her house must be the same mess, bet her hygiene is also questionable,” said Facebook user Lizzy Lenns.

“What a mess she has created. Such bad behaviour and poor upbringing. Probably her own room could be 100 times worse,” said Facebook user Eugene Foo.

Netizen Mukkesh Kris had a similar comment, “Whoever did this confirm comes from barbarian family just look at the mess they did this in public just imagine how they do this at home.”

Others noted it was all about upbringing. “My adult son and teenage daughter will always take their trash out after watching a movie at the cinema,” said Facebook user Linda De Silva.

The Singapore Kindness Movement (SKM) and Public Hygiene Council (PHC) released new cinema etiquette videos in 2019 advising movie-goers to silence their mobile devices, not speak in the cinema and bin their trash after the movie ends.

“The light-hearted videos aim to raise awareness and inculcate the social norm of being more considerate to the people around you, especially in public spaces,” said SKM.

“Cleaning up after ourselves by binning our trash is not a revolutionary or complicated task. A simple act like this goes a long way in keeping our public spaces clean. Binning our trash once the movie is over is another gracious step we can take to keep the cinema clean for others and reduce reliance on cleaners,” commented Mr Tony S Tan, PHC Executive Director. /TISG

Town Council on leave? Pile of trash blocks hallway in Yishun

Maid says her employer makes her clean the 1st & 2nd floors of the house daily by hand; goes to bed with bruises, aches & numb hands

A foreign domestic worker took to social media to write about the physically draining days she has had during her two months working in Singapore. In a rather heartbreaking post, the helper who went by the name of J on Facebook wrote that her employer would make her clean the whole house daily by hand.

In her post, on April 20 on Facebook page FDW in Singapore (working conditions forum), she shared that she called her employer ‘Ahma’. Ms J wrote that she had to mop the first and second floors of the house by hand daily, and the third floor of the house once a week. She wrote that this task was not communicated to her during the initial interview.

She added: “Then the problem is my back hurts, my knees has bruises .. And my hands are numbing”. She added that as she lay in bed at night, her arms would often be numb, and her fingers would be numb.

She also wrote that for the next few weeks, her arms would be numb and even touching anything would cause pain in her wrists.

Ms J asked fellow domestic workers for advice and wondered if she should even be telling her employers about it as she feared being sent back to her home country.

Though her post was written on April 20, it was reshared on the group’s page in May.

Here are some of the comments from other foreign domestic helpers:

In the comments, Ms J also revealed that her agent was no better than her employers either. She said that her agent kept shouting at and scolding her for no reason. Ms J wrote: “Telling us stupid no common sense..shes manipulative. forced me to sign contract with out even reading it.bcos of her shouting and rushing me to take ballpen and sign i got panicked . I’ve been traumatized to go back at the agency my last choice is home”.

The Independent Singapore has reached out to the Ministry of Manpower (MOM) on the matter.

Previously, another foreign domestic worker took to social media to ask her friends for help when the family she was working for did not give her sufficient rest or privacy.

In a Facebook post on Wednesday (Apr 27), a netizen who went by the name Khriz Omandac Alabado wrote that she was sharing a problem her friend faced. 

Ms Alabado shared her post to the Facebook group FDW in Singapore (working conditions forum), where she wrote that her friend had been with her employer for four months.

Having to share a room with her employer’s daughter, the domestic helper wrote that the daughter would often come back home very late and switch on the room lights. The daughter would also listen to music or talk on the phone until 2 am or 3 am sometimes, Ms Alabado wrote. As a result, the domestic worker would often be without sufficient sleep or rest.

Asking for advice, the domestic helper said to Ms Alabado that she was afraid to inform her agency lest her employers send her back home.

Netizens who commented on the post unanimously advised the helper to talk to her employer and communicate her needs.

Maid forced to share room with employer’s daughter, but daughter leaves lights on, listens to music & chats on phone till 3am

In another post, a foreign domestic worker asked if there were any consequences she would have to face for refusing to go with her employers on their holiday.

In a Facebook post on the group FDW in Singapore (working conditions forum), a woman who gave her name as Deep Kaur posted this question on behalf of another domestic helper.

She wrote that the employers were going to India on vacation, and they wanted to bring their helper with them. But the helper did not want to go with them.

No reason was given for the domestic helper’s reluctance to go with them to India.

In her post, Ms Deep Kaur asked what might happen if the helper refuses to go. Though uncertain, she said that she did not think employers could force the helper to go with them.

“Should she explain her wish to them nicely?” Ms Deep Kaur writes.

She asked other domestic helpers and employers for their opinions: “I don’t know much about it. Can anyone explain what the helper can do in this situation and what is the best thing she should do?”

Maid doesn’t want to go with employers on holiday, asks if there will be consequences

Maid: When I was hired, contract said I only had a toddler to care for, but 4 months later, I also have a newborn to look after at night

Letter to the Editor: Speaker of Parliament, Char Kuay Teow hawker & Toxic Facebooker

Got a juicy story to share? Came across a gross injustice that needs to be heard? Want to have your opinion on current events made known? Email us your story with details and proof! Make your voice known!
[email protected]


Dear Editor,

I refer to the following article: Tan Chuan-Jin responds to toxic social media

My thoughts are as follows: It is a reflection of this Leonard guy the way he passed comments about our Parliament Speaker.

I dare say as an opposition voter, I do not see the need to behave the way this Leonard person did.

The trouble is that this Leonard guy thinks he is being smart; trying to dispense his “wisdom” and logic to our CKT man.

As the saying goes:

“It is better to be thought a fool than to open the mouth and remove all doubt”

Thank you

Patrick


The views expressed here are those of the author/contributor and do not necessarily represent the views of The Independent Singapore.

Tan Chuan-Jin responds to toxic social media

Viral TikTok Video Captures Heated MRT Altercation as “Singapore Pai Kia” Clashes with Trio, Fleeing Scene Upon Police Mention

A TikTok video of an Indian man quarrelling with three Chinese men on an MRT has gone viral. It is unclear how the quarrel started or what it is about, but the video has garnered 1.5 million views since yesterday (4 May). The Indian man can be heard arguing on the train without a mask and at one point said, “don’t disturb other people language”.

Halfway through the quarrel, he puts on a mask. When one of the Chinese men told him to report the matter to the police, the Indian man can be heard speaking in fluent Hokkien. The Indian man said that he will not go to the Police because he is a “Singapore Pai Kia” (local gangster). He added that he has been to prison a few times.

@seehaveseedonthaveSingapore Gagster. But why the 3 Chinese want disturb 1 Indian. Anyone know what the 3 fat Chinese said that make the Indian guy so Angry?♬ original sound – Soon Soon – Soon Soon

The three men then challenged the Indian man and all of them got off the train at the Chinese Garden station. The Indian man walked ahead of the three men and got out at the ticketing counter before them. This was when the three men can be heard shouting, “call Police, call Police”, and the Indian man can be seen running away from them.

@seehaveseedonthaveAnyone know what happen? Why this 3 Chinese fat man saying police here !!!? And why bully one Indian man😠😠😠♬ original sound – Soon Soon – Soon Soon

Most TikTok users who responded to the videos appreciated the Indian man for his bravery in standing up to the three men. Some speculated that the three men insulted the Indian man’s race and his language, which led to the quarrel.

Others also appreciated the fluent Hokkien the Indian man spoke, without any accents.

“His hokkien damn solid sia. Don’t have the Indian accent at all. Respect my brother”

One TikTok user suggested that the Indian man ran away on reaching the MRT station when the three men started shouting, “call Police! call Police”, because he has some pending cases and so wanted to avoid police screening.


The post “Singapore Pai Kia” quarrels with 3 men in train, runs away at MRT station when confronted appeared first on The Independent News.

‘Gangster’ cyclists chase car 300m in Chinatown after getting honked at for road hogging

Read also:

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‘Singapore’s football gangsters’ – Euro styled hooliganism and mob gangsterism in local league 

 

S’porean shocked to see ‘bai bai hua’ (chrysanthemum) Chinese funeral flowers sold for Mother’s Day in Australia

A Singaporean TikToker was shocked to see chrysanthemum flowers on sale as Mother’s Day gifts in Australia, sharing with her audience that the same flowers are often used in Chinese funerals.

“I found the bai bai hua in Australia,” said TikToker @bombiibii in a video posted on Thursday (May 5).

“But who is this flower for or not?” she continued.

Photo: TikTok screengrab/bombiibii

The TikToker then lifted one of the bouquets on sale and revealed it was for Mother’s Day.

Photo: TikTok screengrab/bombiibii

“And it’s all the different breeds of the bai bai hua,” she added.

Photo: TikTok screengrab/bombiibii

Members of the online community agreed that people come from different cultures, although one should not risk mixing some practices across cultures, such as giving the same flower to an Asian parent.

“I can’t imagine if we give it to Asian mom,” wrote a netizen.

“If given to Asian mom or dad hahaha we are gonna be bai bai for real,” wrote TikTok user @av.akaru, the comment getting over 1,370 likes.

TikTok user @Daniel shared his close call of almost giving the same flowers to his girlfriend. “I didn’t know these flowers were for prayers, and I almost bought it hahahaha thank god the florist saved me,” he wrote.

“Different countries, different beliefs. Just respect them,” reminded a commenter, with another netizen clarifying that “chrysanthemum” had the word “mum” in it; hence it is a popular gift for the special day.

Tiktok user @5amflowers even added that chrysanthemums are beautiful and used by brides overseas.

“In Malaysia, we will buy the flower for funeral and prayers,” wrote TikTok user @Kausy. “Also for dining table deco laa.” /TISG

@bombiibii

😳😳😳

♬ original sound – Bravery Yong – Bravery Yong

Totally unacceptable: Asian university students given ang paos with hell money for CNY

Justin Bieber reveals all about his emotional breakdown and how he thought marriage would fix his problems

Justin Bieber opened up about his early days being married to Hailey Bieber saying that he had actually had an emotional breakdown at that time.

He told Apple Music’s Ebro Darden that he believed marriage was the answer to his problems and he thought having a partner was a solution.

It took him a long time to realize that marriage isn’t the answer. “I remember when I first got married, I hit a little bit of an emotional breakdown because I thought marriage was going to fix all my problems and it didn’t. It just kind of was a reflection of like, man, you’re a bit of a hypocrite man. Like you want your wife to do something that you’re not doing. And… it’s hard sometimes to look in the mirror and really have to realize. Man, maybe you’re not the person that you necessarily thought that you were. And you know that’s just the result of trauma and life circumstances.”

The singer spoke about self-acceptance and taking a hard look at oneself in the mirror. He said that religion had played an important part in his life, positively impacting it.

“Obviously I’ve been so just very public about my faith journey and how my relationship with Jesus has helped me to just, you know, not be so hard on myself.”

“Just the idea that I’m forgiven and that he’s walking me through this journey and day by day, I get to just get better and better and not be too hard on myself.”

Aside from working on his marriage, Bieber is also cutting his next album revealing that the record is “almost done” and “sounds really good” crediting this to the fact that John Mayer has a guitar solo.

Bieber said that the guitar solo was simply “wicked” and that Mayer was someone who he had looked up to for a long time.

“…It was mind blowing to see him actually operate his gift like that, being able to see it first-hand, because like he is on another level. It’s insane.”

Bieber feels that the collaborative aspect of music-making is of the utmost importance. “For me, I was embraced by the older generation,” he explained.

“And it’s so funny because I’m becoming a little bit of the older generation – not old, but there’s a new generation that’s coming before me, or after me now. And it took for me to be in this position those people that embraced me. So the Kid Larois of the world and these new artists, like for me, it’s fulfilling to be able to embrace these young cats and help their music out there because I know what it’s like to have this vision and want people to hear your music.”

Bieber’s album Justice marked his eighth number-one Billboard 200 albums chart. The album got him eight Grammy nominations at the 2022 ceremony, including album of the year and best pop vocal.

The post Justin Bieber speaks about his emotional breakdown and how he thought marriage would fix his problems appeared first on The Independent News.

Money Heist: Korea-Joint Economic Area’s Netflix debut, release date revealed

The Korean remake of the popular Spanish crime series Money Heist will be available for streaming on Netflix come June 24th.

Part 1 of Money Heist: Korea-Joint Economic Area depicts an unprecedented hostage robbery within the background of the unification of the Korean Peninsula, where genius strategists and robbers with different personalities fight against extraordinary variables.

Part 1 will feature six episodes. The teaser poster features the robbers wearing the traditional Korean mask called Hahoe Tal. In the original version, the robbers wear Salvador Dali masks.

The Korean adaptation is directed by Kim Hong-sun and written by Ryu Yong-jae, Kim Hwan-chae, and Choe Sung-jun.

The plot will be similar to the Spanish version and feature the same characters. The cast includes Park Hae-soo (Squid Game), Jeon Jong-seo (Burning), and Lee Hyun-woo.

The spinoff is likely to have a good fan following thanks to its star-studded Korean cast however there are concerns that the timing isn’t ideal since Netflix is experiencing a marked loss in subscribers of late.

In the latest teaser released by Netflix, there is blood splattered across the posters hinting at a bloodbath of sorts.

“A robber who steals on a grand scale can change the world and become a hero,” reads the narration in the teaser.

The teaser closes with seven people wearing Hahoe masks and holding guns pointing at the camera. So far no character appearances have been revealed by Netflix.

The original version of Money Heist or La Caca de Papel is a television series that spans five seasons. The series traces two long-prepared heists; one on the Royal Mint of Spain and the other on the Bank of Spain.

The story is narrated by one of the robbers, Tokyo played by Ursula Corbero. The narrative goes back and forth with flashbacks and hidden characters as it unfolds.

The show received critical acclaim for its sophisticated plot, interpersonal portrayals, direction and for innovating Spanish television. It also won an International Emmy Award for Best Drama Series at the 46th International Emmy Awards.

The Italian anti-fascist song Bella Ciao which runs throughout the original version became a summer hit across Europe in 2018. By then, the series had become the most-watched non-English-language series and one of the most-watched series overall on Netflix.

Money Heist: Korea-Joint Economic Area will feature 12 episodes, unlike the original Spanish version which has 15 episodes in the first season.

The post Money Heist: Korea-Joint Economic Area to stream on June 24 on Netflix appeared first on The Independent News.

Workers’ Party Veteran pays surprise visits to Gerald Giam, He Ting Ru

A surprise visit was paid by Mr Lim Ee Ping to not one but two Workers’ Party Members of Parliament recently, as he dropped by their Meet-the-People Sessions (MPS).

Mr Giam called him “one of the pillars in the Workers’ Party.”

Photos of the visit from veteran Mr Lim, who is now in his 80s and who joined the WP in 1959, were posted on Facebook by Ms He Ting Ru (Sengkang GRC) and Mr Gerald Giam (Aljunied GRC) on Wednesday night (May 4).

Now that most of the restrictions established during the Covid-19 pandemic have been lifted, people have been freer to be up and about, including the elderly, who have been more vulnerable to catching the infection. 

Therefore, it’s been some time since Mr Lim has come by, as Ms He pointed out.

We had a lovely surprise visit by Uncle Ee Ping during our MPS this evening. It’s been a while since we last met, as he has been keeping at home to stay safe, but I’m so happy to see him out and about again, and to hear that he really hopes to start travelling soon,” she wrote.

As for Mr Giam, he wrote that he was “so touched” by Mr Lim’s visit.

“I was thrilled to have Mr Lim Ee Ping drop by for a visit at MPS this evening — he was up and about and in much better health. He is one of the pillars in the Workers’ Party, having fought alongside the likes of David Marshall, JBJ and Low Thia Khiang since the beginning. I’m so touched that despite his very advanced years, he still wanted to bring cheer and encouragement to younger members like me.”

Ms He had visited the WP stalwart in March of last year, to give him a print of a photo of himself giving a rally speech at Nee Soon in 2015 that had been taken by Edwin Koo.

“He told us about the days when there were only 5 of them left in the party, and how despite the tough circumstances they held on to their beliefs. He reiterated again how happy he was to see the party where it is today, and the number of younger people stepping up,” Ms He had written in a Facebook post then.

“I joined WP in 1959. Then I was only 20 years old. Because of (David) Marshall’s honesty, I made the decision to be a part of WP. The post-Marshall years were difficult. WP was essentially an ’empty city’. I rode around on my bicycle so as to rally and organise the members,” Mr Lim wrote on the Workers’ Party page.

/TISG

WP’s Lim Ee Ping shares what politics was like in 1959