Singapore – Nearly everyone in Singapore today would know of the latest “Is it because I’m Chinese” viral video circulating in the internet that shows a calm Go-Jek driver and a hysterical passenger who wanted to avoid paying ERP and accused the driver of kidnap.

In case you missed it, here’s the link to the story:

https://theindependent.sg.sg/woman-says-to-go-jek-driver-unlock-the-car-now-youre-taking-hostage-of-me-was-only-taking-alternative-route/

Full video can be watched below:

Just a bad day for PHV driver

Update: ”Ok, when I reached AETOS STATION she was making a lot of noise till Cisco officer talks to her. She quickly hails a cab (Trancab) trying to get away but stop by Cisco officer. They ask her for particular but she refuses to give them. So Cisco advice me to make a report as they will also have their own report and tell me I can come over if I need any help from them.”- Kamaruzzaman________________________________"After few days of thinking. I guess I better to let it out. Pax accuse me of kidnapping her just bcoz of ERP. I have already made a police report & report to Go-jek. Be care to all PHV drivers. Blk 251 Bishan St 22 to 1 Coleman St @ 7.10am, how to avoid ERP? She keeps telling that I am trying to cheat her. I ask her to tell me if she knows how to avoid ERP but she can't direct me to where should I go to avoid ERP."Credit: Kamaruzzaman Bin Abdul LatiffOur take is that PHV drivers use GPS map directions, where else most taxi drivers will drive by experience and street knowledge. Therefore this could be the main difference here on why riders compare and then complain.

Posted by ROADS.sg on Thursday, 31 January 2019

Thanks to Raja Razie and Dzar Ismail, known for their series Ok Let’s Go, we got a broader look into PHV driver’s encounter. The Go-Jek uncle, who’s affectionately known as Abang Kamal, was sweet enough to invite the hosts to his home on February 3, 2019 (Sunday) for a react-to-video-style interview.

See also  LTA summons Go-Jek driver who went viral for taking passenger ‘hostage’

They started the interview full of laughs which clearly showed what a chill uncle Abang Kamal is. He also said, “After the incident, my friend requests on fb blow up. Almost 700 friend requests. I headache already. So I thought go offline better.”

Dzar Ismail mentioned how he recently looked at the original clip and saw it being shared over 20,000 times. They commenced with watching the video and pausing at certain points to get more insights.

Abang Kamal explained that he had the urge to start recording the ride when the woman started saying words like “kidnapping” and “being taken hostage” because he knew that he would have a harder time proving himself if the woman was to accuse him of such things. He didn’t stand a chance against “the strong rights of a woman” without concrete proof.

Good call, Abang Kamal.

Contrary to common knowledge that the woman rejected being taken to a police station, Kamal elaborated that she actually agreed at the beginning although they had different stations in mind. The woman wanted to be taken to Tanglin station while Kamal thought it best to go to the nearest one.

See also  Indonesia’s Go-Jek gets ready to challenge Grab in Singapore and rest of South East Asia

They had a few more laughs at the part when Kamal was talking to the woman on the phone, thought to be the passenger’s mother, and saying “No, I don’t want to talk to you. I don’t know who you are.”

Kamal admitted that he is not always this calm and collected, although it was his patience at this moment that stopped the whole situation from getting out of hand.

Next, Kamal clarified that they did not end up at a police station and the unseen officer in the video was actually a Certis Cisco officer.

Dzar Ismail asked what the reaction of the officer was since his face was not captured by the camera to which Kamal replied, “Just that he didn’t know what was going on. When I asked him the direction to the police station, you could hear him say “gostan gostan” but this girl was making a lot of noise. That’s how he got involved.” This was the moment when the woman went ballistic at how the door was locked.

See also  "We are not your slaves": Go-Jek driver delivers a powerful 9-point list of how passengers can be way more considerate of drivers

Raja Razie said that the woman could have been scared that the officer was siding with Kamal which made her use her trump card “Is it because I’m Chinese?”

Even though Kamal seemed cheerful during the video, he admitted that he lost some weight and sleep because of the encounter.

Lastly, Dzar asked if Kamal had any advice for passengers and drivers alike. He replied, “You have to be more patient, more patient. Make some good friends, try to avoid all this nonsense.” He also expressed his thanks everyone for the support and shared that his kids poked fun at him for this incident.

Watch the full video here:

We called Abg Kamal (now affectionally known as the viral Abg GOJEK Singapore), for an interview. He invited us to his house! Thank you for the hospitality bang, we felt like you're an uncle we never had! Hafiz Hamidon Production#okletsgo#drz#hostage#kidnap

Posted by Dzar Ismail on Sunday, 3 February 2019

ByHana O