Changi Airport Group apologises for the inconvenience caused due to fire at T2

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A fire broke out earlier today in a room holding airconditioning equipment at Changi Airport Terminal 2. The fire alarm was triggered at about 5.40 pm and evacuation of the terminal was subsequently activated. Fire fighters from the Airport Emergency Service and Singapore Civil Defence Force (SCDF) arrived on the scene shortly after and attended to the fire.

Safety of passengers and visitors an immediate priority

To ensure the safety of all passengers and visitors, Terminal 2 was closed and all departing and arriving flights moved to Terminal 3. To minimise inconvenience to passengers, Changi Airport activated additional manpower and resources to facilitate the flights moved to Terminal 3, including for check-in and baggage handling. Airport staff and airline partners were also on-ground to help direct passengers.

Updated flight information was shared across all airport channels including the Flight
Information Display screens and on Changi’s social media channels. Changi Airport also coordinated with regional airports with flights arriving into Singapore to adjust their departure times to help manage the arrival load.

Based on information available to Changi Airport, two persons in the terminal were sent to hospital for observation after approaching Changi staff for medical assistance. Another four were brought to the Terminal 3 clinic.

SCDF gave the all-clear for Terminal 2 at about 10.00 pm. Following this, flight operations at Terminal 2 have resumed progressively with a number of arrival flights using the terminal. Changi Airport will do its very best and work through the night to clear the backlog of delayed flights. A total of about 40 flights at Terminal 2 have been affected this evening.

Changi Airport will work with authorities to investigate the incident. Passengers departing or arriving tomorrow, 17 May 2017, are advised to check the Changi Airport website, app or social media channels for the latest information.

Changi Airport Group apologises for the inconvenience caused.

The above is a press release by Changi Airport Group.