Grab driver allegedly waits for woman at incorrect pick up point then tries to charge her for being late

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A Singaporean woman has appealed to Grab to take action against one of their private-hire car drivers who allegedly waited for her at an incorrect pick up point and tried to charge her for being late.

The woman, Sheryn Lin, charged that her driver Wang Weng Peng also scolded her “with abusive language,” besides being dressed “inappropriately” and “treating a customer in an unacceptable manner.”

According to Lin, she asked Wang after he picked me up: “Sir, are you still okay to send me to my destination in this abusive state of yours?”

Wang reportedly replied “Why not?!? All I need to do is to charge you!” 

Lin replied “Charge me for you picking me up at incorrect pick up point?” at which point she says Wang retorted, “It’s like that one what!” 

Wang reportedly invited Lin to exit his car when she said, “Sir, if you continue to behave this way, I’ll alight from your car and feedback this case to Grab.” She said that she felt threatened when he responded, “You go ahead and you watch out!” 

Wang has over 4 stars from customers on the Grab mobile application.

Mr Wang Weng Peng, SLK406M, Toyota Wish – Grab driver. Waited at incorrect pick up point, using finger to point at me,…

Posted by Sheryn Lin on Wednesday, 2 August 2017

20 COMMENTS

  1. Late still wanna accuse of wrong location. Take for granted these cheapos. Don’t wanna apologise but still kpkb. If your location is strange it’s best to communicate with the driver.

    • True. True. Like typical taxi driver (80%).
      I had a grab ride. Driver was complaining about the company. About everything.
      I usually use uber. The Drivers are mostly part timers who seem more civil

  2. Her address is a Pte condo. It is best to state exactly where to pick up. Car park basement or lobby? If it is car park basement, it will difficult to find also, especially if it is a large estate

  3. A growing group of Grab Drivers are now becoming more choosy. They are able to see your pickup and destination. Like taxi drivers, they pick and chose riders. So, if you are tight on time, you know what to do.

    As for condo riders, please go to your condo main lobby. Picking condo riders at basement and waiting for riders waiting inside their condo, is a nightmare for Grab or Uber drivers at basement carpark, with the lost of communication signals. They are unable to contact riders on their whereabouts.

    Please take note.

  4. Not all drivers are blacksheep. I myself is a Grab Taxi partner. I have not have such encounter as I normally call to check with my passenger their exact location befor proceeding to pick them up.

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