An open letter to SMRT by a relative of the deceased – You do not understand our grief

A relative of one of the deceased who passed away in the SMRT train tragedy on 22 March 2016 at 11.10am, has written an open letter to the train operator saying that SMRT does not understand the pain of the grieving families.
In the letter published in an unofficial campus publication, The Kent Ridge Common, the writer asked if SMRT’s message of condolence that they were “very saddened by the loss” is sincere, or if it was made just to assuage public outrage.
Pointing out that for the families and friends of the deceased, the two SMRT maintenance workers, Nasrulhudin Najumudin and Muhammad Asyraf Ahmad Buhari, were not just a statistic but “were beloved sons, brothers, cousins, nephews, friends (and) brilliant human beings who had promising futures ahead of them,” the letter writer said those that died in the accident followed SMRT’s orders only to be betrayed.
The writer further expressed that as Muslims they can accept death, but what was unacceptable was SMRT’s perceived attempts to shift the blame for the accident to the two young men, to clear themselves of any fault.
The train operator’s insistence that they had observed all the standard operating procedures (SOP) only showed that SMRT’s SOP were flimsy the writer said.
“Your carefully maneuvered words make us wonder: are you attempting to shift the blame to the deceased? You know it is easy to blame someone who can no longer speak for himself.”
Suggesting that it would not take much for the loved-ones’ grieves to turn into anger, the writer asked SMRT to not parry away its responsibilities towards the deceased, but to learn from the tragedy to ensure that such accidents does not happen to any one else.
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Read the open letter here: http://bit.ly/22DTXjZ.