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A netizen received an email that claimed to have been sent from the Ministry of Health asking to claw back the cost of ART kits.

After determining this to be a scam, he posted screenshots of the emails on the COMPLAINT Singapore Facebook page as a warning to the public. Mr Albert Lim posted the same warning on his personal page.

He wrote, “Watch out for this new scam tactic, from scammers pretending to be from Ministry of Health asking to claw back ART kits cost. They actually know my company name, how many ART kits we requested, as well as the dates. The person who replied is spoofing actual MOH email domain.”

Mr Lim added that the person also provided a mobile number and his personal email, a practice not done by government officials.

Furthermore, when one of Mr Lim’s staff called MOH, they were told that it “sounds like a scam,” and upon checking, found that no such person works for MOH.

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“So stay vigilant. This one looks legit, until i took a 2nd look of the name. Bloody 吃钱,” he added.

The email had been sent on June 3 and required action by June 16th.

The email referred to an application from the company to receive ART kits earlier this year, along with instructions for the usage of the kits. 

It then claimed that the company had failed to “retain and submit proof to the Government that the Relevant Processes have been adhered to,” and that certain test results had not been submitted.

Because of this “non-compliance” the Company was being charged $480 “in exercise of the Government’s right to claw back the cost of the ART kits.”

Should the amount remain unpaid by June 16, “relevant enforcement action” would be taken, and the company would no longer be eligible to receive test kits or subsidies, the email warned. /TISG 

Netizen warns of ‘PUB’ refund scam, wrong spelling is the dead giveaway