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Kopitiam cup controversy: Customers raise hygiene concerns over chipped and stained mugs

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A customer took to social to complain about Kopitiam cups that were chipped or served with lipstick stains.

A Facebook group Complaint Singapore member posted on Sunday (Nov 20) that he ordered drinks from Kopitiam in Bukit Panjang. “They use Koptiam cups that are chipped off. It’s not safe for customers. Sometimes the cup also has lipstick stains,” he added. He accompanied this claim with a photo of the mugs, which clearly showed the chipped sections on the rim and the handle.

The concerned individual attached a photo of the mugs, both with chipped sections on the rim and the handle.

Photo: FB screengrab/Complaint Singapore

Such customer complaints in Singapore are not taken lightly.Netizens agreed that chipped cups should not be used. “Bacteria can be collected on the chipped area. Obviously, hawkers don’t wash thoroughly. Best buy in Styrofoam cups,” said Facebook user Vasanda Letchimanah, highlighting the possible health risks of using broken dinnerware.

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This was confirmed by studies on cracked or chipped dinnerware harbouring Acinetobacter, the most common infectious pathogen among hospital-acquired diseases found on broken plates, cups, and mugs.

“Broken dishes can house bacteria and raise your exposure to lead, in addition to the apparent dangers of slicing your hand or ingesting a stray chip,” noted iupilon.com.

It advised immediately tossing out any broken dishes as bacteria lurk in the crevices as they cannot be efficiently cleaned.

Netizens also noted it might soon be time for customers to bring their own cups to buy a beverage at the establishment.

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Meanwhile, a netizen suggested finishing the drinks and throwing away the cups to prevent them from being reused. “Do not return to the tray return point,” he added.

The Independent Singapore has reached out to Kopitiam for a statement about this Kopitiam cup controversy and will update the article accordingly. /TISG

Customer ‘really shocked’ that 1 chicken wing, 1 chilli fish cake, 1 ‘kosong’ mee goreng cost $9 at Kopitiam

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