Pilots and flight attendants who are Reddit users have nothing but nice words for Changi Airport.

But if a post by facebook user Clifton Toh is accurate, how the airport treats passengers check-in luggage is terrible.

His post has been shared over 950 times. And Facebook users who commented on his video expressed shock at how the luggage was being treated. But others claimed that as the workers handle thousands of baggage every day, their behaviour is acceptable.