Singapore — An unsatisfied Shopee customer took to social media to complain that he allegedly only received a cardboard box with paperclips for his order of wallpaper.
One Glen Lim took to Facebook page Complaint Singapore on Wednesday (Jun 23) to warn other Shopee customers of a seller from Indonesia.
“Ordered wallpaper from Shopee, and I received rubbish (cardboard and paperclips),” wrote Mr Lim.
He attached photos of what he allegedly received and details of the order.
It appears that Mr Lim has also requested a refund for his order.
In response to his post, members of the online community provided some advice to help others from experiencing similar situations.
Facebook user Dave Wiseman shared that reviews should be taken with a grain of salt as some are fake and written by the seller or paid for by the vendor.
Others recommended sticking to local vendors just to be safe or studying the vendor’s profile carefully.
Another concerned individual asked if Mr Lim was able to get his refund, noting she too had a bad experience with a Singapore seller on Shopee. “Took a month to receive my spices after chasing the seller several times,” said Facebook user Wen Ting Ling.
Still, others shared it was a matter of luck when ordering anything online.
“First rule, never ever click item delivered/received until you check your items to be all okay,” added Facebook user Marcus Chan.
The same goes for cash on delivery items, said others who noted that a customer should open the package in front of the delivery rider before handing over the payment. /TISG
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