Singapore — A woman took to Facebook to express how upset she felt after her mother suffered a bad fall while warded at National University Hospital.
The seventy-year-old woman lost four teeth and needed stitches after she fell, and her daughter wrote in her post that she cried when she saw her mother’s state during a video call.
On Oct 29, a woman who goes by Fei Fei on Facebook wrote that her mother was at NUH recovering from artery surgery. She also posted photos of the aftermath of her mum’s fall, including one picture of the teeth she lost.
She told Lianhe Wanbao that because of her mother’s heart condition, she had been classified as “risk of falling.”
Due to this fragility, her mum was given a motion sensor so that the nurses could look in on her when she moved.
The elderly woman first fell when she fainted in the bathroom.
“The nurse just stand there and did not hold on to her,” wrote the distraught daughter.
Moreover, Ms Fei Fei claimed that her mother was “disrepected and insulted by a nurse” who was allegedly forcing her to finish her meal and who told her that if she was unhappy she could “just go home.”
What was much more difficult for the family was that her mother had a worse fall when she went to the toilet without assistance.
“… the nurse said the movement sensor device is low batt that why nobody know my mother has get out of the bed to go to toilet. How can just brush off with just a low battery excuse!? And moreover before my sister left the ward she has check the sensor is working well,” wrote Ms Fei Fei.
She added that her mother’s injuries due to the fall affected her deeply.
“All of you should know that i am a very positive person and always love to laugh. But, today i cried when i VC with mother as i saw her injuries huge blue black and few tooths drop off its really hurt my heart and like knifes stabbing on it.”
Ms Fei Fei asked readers to weigh in on her post, and tagged President Halimah Yacob, Prime Minister Lee Hsien Loong, and the Ministry of Health to draw attention to her mother’s condition. 
Speaking to mothership.sg, NUH will investigate the matter.
“We are aware of a Facebook post about a patient who fell and sustained injury in our ward. We have met the patient’s family after the incident to address their concerns and are investigating the cause of the incident.
Patient care remains our top priority and we have arranged for the patient to be monitored closely. We are sorry for the experience of the family and are in close contact with them to provide support,” said a spokesman from the hospital. /TISG
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