SINGAPORE: Singapore and the US join forces to combat online scams, a growing threat on both sides, resulting in significant financial losses. The Infocomm Media Development Authority (IMDA) of Singapore and the US Federal Communications Commission (FCC) recently signed a Memorandum of Understanding to strengthen their cross-border efforts in countering unsolicited and unlawful communications, including various scams.
The collaboration between these government agencies will encompass regulatory enforcement activities related to scams, the exchange of information, and the development of regulatory frameworks and technical solutions to address unsolicited and unlawful communications in Singapore and the United States.
This joint effort aims to supplement ongoing initiatives that involve cooperation with other regulatory bodies to combat scams targeting communication channels like mobile messaging and calls.
In a joint statement, both agencies highlighted, “By working together and sharing strategic insights on scams, IMDA and FCC aim to combat the growing threat of scams, mitigating the risk that citizens and businesses face from fraudulent activities.”
IMDA’s chief executive, Lew Chuen Hong, emphasised the significance of international collaboration in addressing online scams and characterised this partnership as an extension of the existing cooperation between the two nations in their collective pursuit of bolstering digital security.
FCC Chairwoman Jessica Rosenworcel acknowledged the global reach of robocall scams, emphasising their disregard for international borders. She underlined the importance of close collaboration with partners like Singapore, sharing a commitment to combat robocall scams and unmask those responsible for them.
Rising Scam Incidents and Losses
Singapore witnessed a 25.2% increase in scam and cybercrime incidents in the previous year, with 33,669 reported cases, up from 26,886 in 2021. The (Singapore Police Force) SPF reported that scams accounted for most of these cases, resulting in losses of S$660.7 million ($501.9 million), a 4.5% rise from S$632 million in 2021.
Notably, phishing, e-commerce, and investment scams ranked among the top tactics used by scammers, comprising 82.5% of the most common scams in 2022. Phishing cases led the list, with 7,097 reported incidents in 2022, a 41.3% increase from the previous year.
In the United States, there was also a notable increase in online fraud and scam losses, reaching $10.3 billion in the past year, as reported in the FBI’s 2022 Internet Crime Report. The Internet Crime Complaint Center recorded 800,944 complaints, with phishing schemes at the forefront, accounting for 300,497 of these complaints.
Interestingly, while phishing scams were prevalent, the financial losses incurred from such scams were comparatively lower at $52 million. In contrast, investment fraud emerged as the primary source of financial losses, amounting to $3.3 billion, a staggering 127% increase from the previous year.
Cryptocurrency investment fraud also grew significantly, increasing from $907 million in 2021 to $2.57 billion in 2022. Victims predominantly fell within the age range of 30 to 49, and this category garnered a substantial number of complaints.
Singapore and the United States working together to fight online scams is a big step in tackling a widespread and worldwide problem.