SINGAPORE: A foreign worker took to social media to complain after a driver from ride-hailing service TADA allegedly charged him an additional S$30 after having charged them that amount already.
Mr Hoan Messi wrote on the COMPLAINT SINGAPORE Facebook page on Tuesday (Sept 12) that after a football match at 10 Penjuru Rd at around 10:15 on Sept 10, he and two friends were very tired and decided to book a ride via the TADA app.
They indicated one had to be dropped off at Orchard Road and the others at Bedok. The fare was S$31.
But after his friend was dropped off at Orchard, the driver wanted an additional S$30 to go to Bedok, as it was too far.
The driver ended up calling the police after telling Mr Hoan and his other friend to pay the S$30 agreed on when booking for only a half-way trip.
While waiting for the police to arrive, which took about 15 to 20 minutes, the driver continued to scold them, Mr Hoan said, adding, “even though we didn’t do anything wrong!?”
When the police arrived, they asked the men to pay the TADA driver for the time being while a report to the company could be made. They also tried negotiating with the driver to lower the price to S$16 because they had only driven the men halfway.
However, since it was getting late, Mr Hoan ended up paying S$30 because he just wanted to get home since he had to work the next day.
He said that he had travelled by taxi many times in the past and even vomited inside a cab once, but the driver at that time had been kind and showed concern.
The driver on Sunday night however had been rude, saying the men smelled bad and he needed time and money to have his seats cleaned.
“And after that he scold us a lot as well, what kind of service is (that)!? Hopefully you are not (his) next customer.”
When The Independent Singapore reached out to Mr Hoan, he said he had no update for us as yet. We have also requested a comment from TADA. /TISG
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