A taxi driver with ComfortDelGro resigned after 10 years in order to drive a private-hire vehicle because he says that the flat-rate fare called ComfortRIDE is “unreasonable”.

In a post on social media, the cabby, Mr Anuar, 47, wrote: “Tomorrow I tender my resignation to CDG after 10 years as a cabby. My post is not to demoralise others but this is my personal opinion”.

He added that not only did the COVID-19 outbreak affect taxi business very badly,
“Your cheap CR fare is unreasonable”, he said, referring to ComfortRIDE.

As an example, he cited a ComfortRide booking at 8pm, which meant that it was peak hour and therefore had an additional 25 per cent surcharge.

He said that a trip from Seletar Rd to Marina Bay Sands was only S$13.00, and one from Jurong West St 91 to Kampong Bahru was S$18.00.

Photo: FB

During the reading of the budget, Deputy Prime Minister Heng Swee Keat announced that taxi drivers would get rental rebates. ComfortDelGro said (Feb 20) a daily rental rebate of S$16.50 will be given to each taxi till the end of next month, translating to S$660 per taxi for the period.

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This will be followed by a daily S$10 rebate for the entire month of April.

When asked why he tendered his resignation without receiving the rebates, Mr Anuar told TISG: “Even now with the rebates of $20 + $16, I need to queue at taxi stand longer than usual. Last night I came back at 12.30am. For dual drivers they are paying $40++ for each shift which is manageable to cover the rent but I assured (sic) you the earnings of the driver drop tremendously”.

The father of three told TISG that he drives 11.5 hours a day. He added: “Before Covid 19, I can make $100 after deductions of rental + fuel. Now I managed to earn $60-$80”.

“I personally don’t mind taking fare between $7 to $12 if I’m driving a PHV because my car rent is lower than taxi. Now we need to spend long hours to sustain the rental + fuel & our earnings” he added.

Making the switch from driving a taxi to driving a private-hire vehicle, Mr Anuar said: “I love driving taxi. This is a hard decision I have to make. If we’re not able to compete with grab, we’ve to follow the flow”.

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He has to return his cab next week.

TISG has reached out to ComfortDelGro for comment. /TISG