customer complaint

Burger joint owner calls out family of 3 for returning half-eaten burgers and requesting well-done patties as replacement

Nothing But Cheeseburgers (NBCB) Singapore owner Tommy Wong recently posted a video urging customers to refrain from “unfair” behaviour towards food and beverage (F&B)...

S’pore florist demands customer delete her FB post that warns public of their S$108 half-empty flower basket, threatens customer with legal action

A woman took to Facebook on Apr 29 to issue a warning to the public after a flower arrangement that she ordered turned out...

Staff bad attitude: ‘Throws bill at the counter, slams plates & bowls loudly out of anger’ after customer asks why toilet lock faulty @...

A family has vowed never to patronise a restaurant along North Bridge Road after an alleged embarrassing incident followed by unprofessional behaviour from the...

Man orders mala hotpot online, receives ‘utterly disgusting bag of rubbish’ instead

Imagine a customer's surprise when an order of hot pot turns into a bag filled with used tissue, wrappers, and cockroaches. Facebook netizen Ng...

Customer receives fried chicken 3 hours late & looks partly eaten on New Year’s Eve

Singapore — A customer who ordered fried chicken for their New Year's Eve feast was shocked to discover that the meal looked like it...

Customer: “It cost S$29.30, and this is what we received.” @ Michelin-starred restaurant chain

Singapore — After an order of a roast meat dish from a restaurant in the Crystal Jade chain, was delivered, Gilbert Cheah was shocked...

AMK fishball noodle seller asks customer 4 times to confirm order, later told off for overcharging S$1

Singapore — Food and beverage establishments are well-versed in miscommunications with customers, hence the practice of repeating an order before preparing the meal. In...

DBS says digital banking back to “normal” admits prolonged outage was ‘unacceptable’

Singapore — DBS Bank agrees with its irate customers that this week's prolonged digital banking outage was “unacceptable” and announced on Thursday (Nov 25)...

Latest news

Mercedes hit and run at multi-storey carpark, detaches bumper from parked car

Imagine going back to your parked cark only to discover the front bumper detached in a hit-and-run accident. A black...
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How Much Will Owning A Cat Cost You?

Owning a pet is the new trend these days; pets have become more than just pets. Pets are our...

Happy 57th birthday, Singapore: 10 predictions for next 57 years

Singapore celebrates its 57 years of independence on Tuesday Aug 9. PM Lee Hsien Loong will probably spell out...

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