customer complaint

Home News

Burger joint owner calls out family of 3 for returning half-eaten burgers and requesting well-done patties as replacement

Nothing But Cheeseburgers (NBCB) Singapore owner Tommy Wong recently posted a video urging customers to refrain from “unfair” behaviour towards food and beverage (F&B)...

Featured News

S’pore florist demands customer delete her FB post that warns public of their S$108 half-empty flower basket, threatens customer with legal action

A woman took to Facebook on Apr 29 to issue a warning to the public after a flower arrangement that she ordered turned out...

Home News

Staff bad attitude: ‘Throws bill at the counter, slams plates & bowls loudly out of anger’ after customer asks why toilet lock faulty @...

A family has vowed never to patronise a restaurant along North Bridge Road after an alleged embarrassing incident followed by unprofessional behaviour from the...

Home News

Man orders mala hotpot online, receives ‘utterly disgusting bag of rubbish’ instead

Imagine a customer's surprise when an order of hot pot turns into a bag filled with used tissue, wrappers, and cockroaches. Facebook netizen Ng...

Featured News

Customer receives fried chicken 3 hours late & looks partly eaten on New Year’s Eve

Singapore — A customer who ordered fried chicken for their New Year's Eve feast was shocked to discover that the meal looked like it...

Featured News

Customer: “It cost S$29.30, and this is what we received.” @ Michelin-starred restaurant chain

Singapore — After an order of a roast meat dish from a restaurant in the Crystal Jade chain, was delivered, Gilbert Cheah was shocked...

Featured News

AMK fishball noodle seller asks customer 4 times to confirm order, later told off for overcharging S$1

Singapore — Food and beverage establishments are well-versed in miscommunications with customers, hence the practice of repeating an order before preparing the meal. In...

Home News

DBS says digital banking back to “normal” admits prolonged outage was ‘unacceptable’

Singapore — DBS Bank agrees with its irate customers that this week's prolonged digital banking outage was “unacceptable” and announced on Thursday (Nov 25)...

12 3 Page 1 of 3