Home News Is Starhub selling refurbished phones to customers who re-contract?

Is Starhub selling refurbished phones to customers who re-contract?

Author

Date

Category

- Advertisement -

The question of whether local telecommunications operator Starhub sells refurbished phones to customers who re-contract has cropped up online after a customer shared on social media today that she might have been sent a used phone instead of the new device that is supposed to have come with her phone plan.

Facebook user Samantha Tan shared a photo of an iPhone she allegedly bought from a Starhub store in Singapore, that shows that the phone is linked to a supposedly unknown Apple ID. Tagging Starhub’s Facebook page, she said:

“Recontract from StarHub, got my phone delivered to my home. But when i on my iPhone for the first time, this image appeared. So is it Starhub selling refurbished phone?”

Recontract from StarHub, got my phone delivered to my home. But when i on my iPhone for the first time, this image appeared. So is it Starhub selling refurbished phone?

Posted by Samantha Tan on Wednesday, 21 February 2018

Tan later added in a comment that she has proof of purchase and she will be visiting a Starhub store to sort out the issue.

- Advertisement -

One netizen offered that, perhaps, Starhub staff used the phone before it was sold. It remains unclear whether Starhub really does sell refurbished phones or whether this incident was a one-off mistake.

- Advertisement -

Woman who crosses racial boundaries to comfort man seeks validation online

Singapore -- A young woman has taken to NUSWhispers to seek validation after she comforts a stranger on the train by hugging him. In her submission, which was posted on Saturday (Jan 16) and has garnered almost 1,000 reactions, the 23-year-old Chinese...

Viral video: Dog without leash gets chased by owner at intersection

Singapore – A video of an owner chasing her unleashed dog at an intersection with the dog almost getting run over by a lorry and the owner falling over in her attempt, has gone viral online. On Wednesday (Jan 20), Facebook page...

Domestic worker accused of abusing elderly woman in wheelchair

Singapore -- A netizen who saw a domestic worker abusing an elderly woman in a wheelchair has posted a photo of them in the hopes of reaching out to the latter's family. In a Facebook post on Sunday (Jan 17) that has...