SMRT hosts Taipei Metro delegates for week-long cross-learning under Cross Attachment Programme

SINGAPORE: It was a week of learning, sharing, and collaboration as SMRT welcomed delegates from the Taipei Rapid Transit Corporation (TRTC) for a week-long exchange under the Cross Attachment Programme (CAP). The visit marked another step in strengthening ties between Singapore’s and Taiwan’s rail operators, both recognised for their commitment to safe and reliable train services.

A hands-on look at SMRT’s rail operations

Over the week, the TRTC delegates were given an in-depth look into SMRT’s day-to-day operations across different parts of Singapore’s rail network.

Their visit began at Bishan Depot (BSD) and Ang Mo Kio Station (NS16). In this stop, the team observed how trains are prepared before entering service each day. The delegation was also shown an overview of digitalisation projects such as the Track Access Management System (TAMS) and iSafe, which improve efficiency and enhance safety on the ground.

Afterwards, they proceeded to the Promenade Station (CC4), where they joined SMRT’s Track, Infrastructure and Maintenance (TIM) teams to watch live point and track maintenance works in action.

Learning through innovation and technology

The exchange also included visits to the SMRT Institute’s Virtual Reality Centre and the Rail Safety Experiential Centre (SRSEC), where the Taipei Metro delegates got to experience realistic simulations that train staff to handle safety scenarios and operational challenges.

At Kim Chuan Depot (KCD), Nicoll Highway (CC5), and Stadium (CC6) stations, the delegation observed how SMRT manages large crowds, operates flood barriers, and oversees daily train operations from its Operations Control Centres (OCCs) for the North-South and East-West Lines as well as the Circle Line. The delegation also stopped and toured the Maintenance Engineering Centre (MEC), which supports SMRT’s ongoing efforts to enhance rail reliability.

Finally, the team ended at Bukit Panjang LRT, where they learned about ongoing renewal works, as well as the day-to-day running of the light rail system.

Shared values and lasting impressions

According to SMRT’s Facebook post, the Taipei Metro team was impressed by SMRT’s Safety First culture as they toured the facilities throughout the week. This culture serves as a key focus that shapes everything from maintenance work to staff training.

The SMRT team also received commendations during the night track access sessions, where the precision and professionalism of the crews were on full display.

However, the exchange wasn’t just one-way. SMRT staff also took the opportunity to learn from TRTC’s experiences in digitalisation, maintenance practices, and commuter engagement, highlighting the value of mutual learning among international rail partners.

Read also: SMRT shares insights on rail innovation and sustainability at MetroTrans 2025 in Qingdao