RedMart delivery attendant deposits items without box at customer’s doorstep

Singapore — A member of the public took to Facebook to complain against a RedMart delivery attendant.

She posted about the incident in a Facebook group named “Complaint Singapore“.

In her caption, she alleged that a RedMart delivery attendant had deposited her groceries at her doorstep and left.

She explains that she chose the option that allowed the delivery attendant to leave her items at her doorstep, and also says that her helper had been at home when the incident occurred.

According to her helper, the RedMart delivery attendant had arrived with a box that he had upturned, leaving all her stuff on the corridor floor. When questioned why he had done so, the delivery attendant had apparently replied that his boss requested that the box be brought back.

The netizen also says that the delivery attendants who delivered her items would normally leave the box at her residence before leaving. She acknowledges that it was possible that the delivery attendant’s boss had left such instructions for him, but it was no way to treat her items. 

At the end of her post, she adds that by leaving the items in the corridor, which is a shared space, the delivery attendant was also causing trouble for other residents by blocking the path.

A few netizens agreed with the poster, saying that the items should have been in a box and that the delivery attendant was in the wrong for making a delivery in such a manner.

Yet some netizens said that it was not the fault of the delivery attendant.

A few mentioned that they had never had issues with RedMart despite having used its services for quite a while now. They also said that they would simply keep the boxes and return them when the next delivery attendant arrived.

Some other netizens suggested that to prevent such an incident from occurring again, she could put outside her door a box for delivery attendants to deposit her items in.

Another mentioned that perhaps the delivery attendant’s removing the box was a good thing since the residents wouldn’t have to take it to a recycling bin.

You Zi Xuan is an intern at The Independent SG. /TISG