Man ordered food good for 10 people, complained that congee shop refused to provide breakdown of their $180 bill order

SINGAPORE: It is normal for customers to ask for a receipt with a breakdown of their orders after dining out at a restaurant. However, this was not the case for a man who recently went to a congee shop late at night, where his request for a receipt was refused by the shop owner.

Case details revealed that a 55-year-old customer went to the congee shop with his friends after playing billiards. His group of 10 ordered nine dishes and 12 bowls of congee, paying a total amount of $180. 

As reported by Shin Min Daily News, the man admitted that when they ordered their dishes, they knew that one of the fish cost $20, and the other was $23. When he was about to pay for the meal, the staff stated that their total was originally more than $180, but the restaurant was only charging him $180. 

“I was a little surprised and asked for a receipt with details. After all, I don't know if $180 is expensive for 10 people. I just want to understand how the price is calculated,” the man declared. 

With this request, the staff refused, stating that they could not provide a detailed receipt. When the man asked for it again, the employee just printed out a receipt for the total amount of $180.The man claimed: “The receipt only showed $180, plus about $14 in consumption tax.” 

In response to this case, the manager of the shop explained that their receipt system was outdated, and this is the reason why their employees could not provide detailed receipts. If customers requested such, the employees would explain each item and state the price of the food manually. 

“After receiving feedback from diners, we will gradually upgrade the receipt system of each store. In the future, if diners need a receipt, we will be able to mark the food details,” the restaurant claimed. 

In other news, there was a report that a man stole 10 donation boxes from a coffee shop after an employee forgot to put them inside the store. 

The suspect was able to use more than $10,000 of the stolen money to pay off his drug debts, resulting in four months and four weeks’ imprisonment. 

Read more about the news story here.