SINGAPORE: A customer has taken her complaint to social media after being disappointed with the portion size of Andres by Astons’ takeaway mushroom soup.
In a Facebook post, the netizen was clearly shocked because of how small and thin the soup container was. She admitted that she finished the entire ‘meal’ in less than five bites, making the experience even more depressing.
With this unfortunate incident, she declared in her post that she would never order takeaway from the shop again.
Netizens shared their thoughts and opinions on the complaint. One netizen admitted that Aston’s prices increased, but the quality of the food is not as good.
Another commenter called what she had ordered a ‘mushroom sauce’ instead of a soup, given its tiny size.
One more netizen shared the same experience and stated: “Same as Saizeriya seafood soup. Dined a few times, the seafood soup is much less than other soups. Every outlet is the same.. is not an isolated case.”
The same thing happened to another victim who said: “One time I had meatballs that were still cold in the middle, and when we flagged down the manager, he just shrugged like it was normal, but he did swap it out for other things on the menu.”
“Baby portion,” another comment concluded.
As of writing, Andes by Astons has not issued a public response regarding the incident.
To avoid incidents like this, it is encouraged for diners who are concerned about portion sizes to check menu descriptions and not hesitate to ask the staff about takeaway packaging.
Other related news
In similar news related to food complaints, there was a recent report where a concerned shopper warned others online after finding white spots on the chocolates that she had bought from a Sembawang value store.
With white dots very noticeable on the chocolates’ surface, she had doubts about whether it was safe to consume them or not.
Read more about the news story here.
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