Home News Drivers get a sneak peek at Go-Jek's manual on Facebook

Drivers get a sneak peek at Go-Jek’s manual on Facebook

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As thousands of drivers have been expressing the desire to start working for ride hailing company Go-Jek, which is expected to debut in Singapore shortly, photos of Go-Jek’s handbook suddenly made an appearance on the Facebook group page “Private Hire SG Cars/Partners – Grab, Ryde, TADA etc.”

The pictures show Go-Jek’s rules and regulations for drivers, as well as other aspects of the company. While there has been no confirmation yet as to whether the pictures are legitimate, the information contained in the “handbook” bears looking into.

Read also: The battle heats up: Go-Jek/DBS vs Grab/UOB

Here are some noteworthy items:

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—Go-Jek drivers will be allowed to move money from their earnings wallet to their personal accounts at any time, provided that the amount withdrawn is at least S $50

—Go-Jek drivers will be under a point system for incentives and receive minimum hourly earnings

—if passengers make a mess on rides, Go-Jek will help defray cleaning fees of up to $30, which will be most likely charged to passengers responsible for the mess

—multiple destinations are allowed, although passengers can make only two stops within one trip

—if a Go-Jek driver has no car seat, they are allowed to refuse passengers with children smaller than 1.35m tall

—The company is zero tolerance when it comes to inappropriate behavior and discrimination toward members of the LGBT community, as the handbook says, “Discriminating against customers or partners based on race, nationality, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age, or sexual orientation is not allowed. Doing so may result in losing access to the GOJEK platform.”

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