MOH rejects Singaporean’s appeal to use medisave to pay for wife’s emergency operation at MOH-approved Malaysian hospital

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The Ministry of Health (MOH) has rejected a Singaporean’s appeal to use Medisave funds to pay for his wife’s emergency operation at a Malaysian hospital, on the grounds that he and his wife reside in Malaysia despite being Singaporeans, even though the Malaysian hospital is MOH-approved.

Retiree Mokhtar Bin Rahmat took to Facebook to share his disappointment with MOH. Revealing that he has lived in Malaysia for the past five years with his wife, the 60-year-old shared that his wife had to undergo an emergency operation and was admitted to Regency Hospital about two months ago. The operation and five days of hospitalisation amounted to about RM$25,000 or SGD$8,400.

Mokhtar knew that Regency Hospital is MOH-approved: “Any Singaporean can have a surgery in that hospital. As it was Singapore approved. Check with it’s website. It’s written there.”

Indeed, the facility has been a Medisave accredited overseas hospital since 1 March 2010 and Singapore patients receiving treatment at the hospital may use their Medisave funds to cover hospitalisation costs. Patients wishing to tap on their Medisave funds must, however, be referred through Health Management International (HMI)’s Medisave-accredited referral centre.

Located at Balestier Clinic & Health Screening Centre in Singapore, the centre offers pre-admission clinical assessment and financial counselling for patients hoping to seek treatment in Malaysia.

Since Mokhtar’s wife had an emergency procedure, the attending doctor wrote a letter to support Mokhtar’s appeals to use Medisave funds to pay the hospital bill since there was no time to go through HMI’s Medisave-accredited referral centre as Mokhtar’s wife was bleeding, making a trip to Singapore to seek prior approval impossible. Mokhtar made a trip to the HMI centre in Balestier to hand-deliver his appeal.

MOH, however, rejected Mokhtar’s appeal, forcing the senior citizen to borrow from friends and relatives to pay the hospital bill. The letter stated: “We note that your family are currently not residing in Singapore. Hence, we are unable to accede to your request. Should you have further concerns on managing any oustanding amount, we would suggest you approach the Business Office of Regency Specialist Hospital to discuss suitable financial arrangements.”

Mokhtar lamented on social media: “Why can’t I use my Medisave since it was a government approved? Am I being short changed? Furthermore, it was an emergency. My wife was bleeding. How to come back Singapore?…Why am I not allowed to use my Medisave monies with black and white proof? What do you want from me? You want to see me die? Only then I could use my money? We are not elites earning millions of tax payers money.”

Revealing to a local publication that he has spent over SGD$10,000 in cash, especially considering his wife needs to go for follow-up consultations and such, Mokhtar appealed: “I want justice. Not charity. That’s all.”

82 COMMENTS

    • Johnny Chiam

      Unverified source from Watapps circulation:

      Is Singapore’s Lee Kuan Yew the world’s richest man?

      Update May 4, 2014

      Lee Kuan Yew’s 792,000 kilogrammes of platinum are worth approximately US$35,640,000,000!!!

      PROJECT HAMMER
      Covert Finance, the Parallel Economy & Elite Action s
      By David Guyatt

      (page 51)

      …there are further, less well-known and far more shadowy, aspects about Lee Kuan Yew that the general public is not cognisant of. For some while now I have been in possession of a copy of a Certificate of Deposit for 792,000 kilograms of Platinum that is dated July 2, 1972 and bears the passport sized photograph, thumbprint and name of – yes, you guessed – Mr. Lee Kuan Yew.

      The certificate and accompanying documents – which run to several dozen pages – contain some of the usual spelling and typographical mistakes (for example, “Jhonson & Mathew” instead of Johnson & Mathey) that have become the trademark of these “deniable” bullion certificates that bear the names of famous people, heads of state and politicians etc.[75]

      Clearly, Lee Kuan Yew has been part of the Black Eagle gold story for the past thirty years and the phenomenal growth of Singapore as a model and powerhouse of new business ventures – and as an enduring Asian success story – may well be predicated on metal plundered during WWII?

      Interestingly, some of the bullion and other assets plundered by the Japanese during the war came from Singapore.

      http://johnharding.com/2011/08/is-singapores-lee-kuan-yew-the-worlds-richest-man/

    • Take the recent election in Malaysia…it’s a good example for all of us to to do the same here next…we need a change really…it’s been too Long n very stail hmmmmp…I’m born bred sporean but TIL now can’t OWN MY OWN HOUSE EVEN HAVING ENUF CPF TO BUY MY OWN FOUR ROOM FLAT FOR THE FIRST TIME

  1. When we were forced to contribute to MEDISAVE they told us it IS FOR MEDICAL EXPENSES WHEN IN NEED, at that time we were young, physically fit and handsome or beautiful. NOW WHEN WE’RE OLD, SICKLY AND HAGGARD AND NO LONGER GAINFULLY EMPLOYED, THEY TELL US IT CAN ONLY BE USED FOR A FEW LIMITED MEDICAL TREATMENT WITH A LIMITED AMOUNT OF WITHDRAWAL THAT IS ALLOWED AND WE CANNOT MAKE FULL USE OF MEDISAVE TO PAY OUR MEDICAL BILLS, EVEN WHEN HOSPITALISED IN B2 OR C CLASS WARD IN THE GOVERNMENT HOSPITALS THE BALANCE MUST PAY CASH. IF NOT ENOUGH MONEY WE HAVE TO BEG, BORROW OR STEAL. I WILL NOT BE SURPRISED AT ALL IF THE MONEY FACE POLITICIANS IMPLEMENT ANOTHER GUIDELINE THAT MEDISAVE CAN ONLY BE USE FOR FUNERAL EXPENSES AND THE AMOUNT ALLOWED WILL BE AT THE DISCRETION OF THE SOB.

    • INHUMAN ACT
      God is watching the one who replied this letter, his/her superior up to the peak

      I will pray for God intervene.
      Amen

      We are all humans and nobody is indispensable or more special to another. Whether you are a cleaner or highest authority. If you are doing evil act, you will fall badly in next GE and all related people will fall as well
      Amen

  2. 1 day their family member or themselves may just get sth they cant even be cured or treated. These money faced idiots can keep thier money for themselves! And thats retribution!! Karma is a bitch ..continue to bully karma will strike in1 form or another..

  3. You all never appreciate Singapore hardwork to help you save medisave, ordinary and special account. You never appreciate how hard they come with minimum sum so that you can retire happily.

    They work so hard to educate you how medisave can be use and now you all blame puppies for not helping you?! Heartless you are!

    … Since they have worked so hard and improving the live of Singapore for many many years, it is time….. That you do your best by……..
    ……
    ….
    …..
    ……
    Retiring them in 2020.

    • Thy always say prepare us for retirement.. BALLS to these idiots..knn..your cpf can use faster use.. i rather throw them into the sea and let those white idiots use for free.
      “它”们妈妈没有毛。these blood suckers dun even deserves to be mentioned as human他她。

  4. WTF??? EVERTHING CONTROL BY YOU ALL!!! JUST WAIT AND SEE…NEXT GE 2020!!! WE INNOCENT SINGAPOREAN HAD ENOUGH OF THIS PROBLEMS. FCKG BASTARD TO ALL THESE 70%%%%…PLEASE WAKE UP YOUR FCKG IDEA!!! PLEASE DON’T VOTE BLINDLY??? THEY GAVE YOU $300-$200-$100 SWEET TOKEN. AND END UP PAY BACK $3000-$2000-$1000 ANNUALLY.

  5. There is nothing on the CPF or MOH websites to even suggest that Medisave users must be residing in Singapore if they are citizens. Where did this nonsensical rule come from? Obviously the government is trying to keep this man’s money for their own use. Disgusting!

  6. From the paper above, it said the medisave usage is for patient who is singaporean or PR ….normally resident in singapore…. that mean, MOH treat his wife as malaysian living 5 years there.
    Dun seem correct, his money here and he cannot take back.

  7. Presumably med expense cost for the procedure is cheaper at RH than hospitals in Singapore ………wonder how Singaporean gets into that situation ? the need to seek oversea low cost med care , low cost old folk home care , low cost medicine ???
    Is that the caring society , Swiss standard of living , equality promised by politicians ???

  8. What utter rubbish and rather high-handed by the SG govt.. what difference does it make if a person is residing in another country. The fucking money in CPF belongs to the named person regardless of his preference to be living somewhere else on this planet. The bloody trouble with the government is their petty tweaking of regulations to make any withdrawals difficult. WTF !