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Monday, August 3, 2026
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Singapore

SPF+CSA: New Ransomware Recovery Portal for victims to seek help

SINGAPORE: In a significant development aimed at combatting the rising threat of ransomware attacks, the Singapore Police Force (SPF) and the Cyber Security Agency (CSA) have unveiled a cutting-edge online platform to assist victims of ransomware incidents. This collaborative initiative, known as the Ransomware Recovery Portal, was officially announced at the Singapore International Cyber Week 2023 and marks a milestone in Singapore’s commitment to enhancing cybersecurity.

The Ransomware Recovery Portal, which began its trial operation on 6 Sept, provides victims of ransomware attacks with essential support in reporting incidents and recovering data. As part of this innovative platform, victims will have access to decryption tools, incident response checklists, and frequently asked questions (FAQs) to facilitate the recovery process. Additionally, the portal offers comprehensive information on ransomware advisories, trends, and preventive measures to bolster cybersecurity efforts.

In a joint statement issued on Tuesday (17 Oct), SPF and CSA emphasized the portal’s role in streamlining the reporting process for ransomware victims while empowering organizations with access to ransomware-related resources. The creation of this platform is a direct response to the recommendations made by the Counter Ransomware Task Force (CRTF), which was established in the wake of increasing ransomware incidents globally.

The CRTF, formed to coordinate the efforts of various agencies in Singapore to counter the ransomware threat, published a report in November 2022 recommending the provision of resources to support victims in their recovery from ransomware attacks.

The Ransomware Recovery Portal is a tangible outcome of these recommendations, designed to provide a one-stop solution for ransomware victims in Singapore.

In addition to the portal’s victim support features, the platform is a vital resource for organizations seeking to bolster their defences against ransomware attacks. This comes at a crucial time, as ransomware spreads globally, posing a significant threat to individuals and businesses.

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