Home News Featured News oBike deposits might be gone, but there are always Mobike deposits

oBike deposits might be gone, but there are always Mobike deposits

Author

Date

Category

- Advertisement -

After the bike-sharing firm oBike ceased its operations in Singapore on Monday, its customers went into a frenzy trying to get their deposits of S$49, and S$19 for students, back.

This led to a steep rise in the number of complaints to the Consumers Association of Singapore against the company.

Many also noted that the deposit refund button on oBike’s app had disappeared, with their co-founder announcing that the company was going into liquidation.

https://theindependent.sg.sg/obike-deposit-refund-button-on-app-mysteriously-disappeared-company-now-in-liquidation/

- Advertisement -

However, fellow bike-sharing firm Mobike has decided to waive the deposit for all its users in Singapore, where both existing and new users who have registered a Mobike account using a local Singapore phone number will not need to pay the deposit.

Existing users can also request a refund by logging into the mobile app and selecting the refund button on the ‘My Wallet’ page, where the S$49 will then be refunded into the user’s account within 10 working days.

This is because, Mobike has feels that its bikes are being used responsibly in Singapore, where previously, the deposits were introduced to encourage the proper usage of its bicycles.

Sharon Meng, the country Manager of Mobike Singapore said, “We would like to thank our riders in Singapore for helping to cultivate a healthy and enjoyable bike-sharing experience for all”.

She continued, “In our show of appreciation, we are waiving deposits for Singapore-registered users”.

Netizens however still felt that it might be bettwe to do away with bike-sharing services altogether, while some still griped about their un-refunded oBike deposits.

 


obbana@theindependent.sg

Send in your scoop to news@theindependent.sg 

- Advertisement -

‘Can we get a breakdown on those numbers?’ asks PSP’s Kumaran Pillai

Singapore — Progress Singapore Party's (PSP) Kumaran Pillai took to Facebook on Monday (Mar 1) to clarify his party's position. He made it clear the PSP did not want to close the Singapore economy but wanted a breakdown of the number...

Father tells daughter $650 monthly allowance is not enough and threatens to sue

  Bullied by her father who wants more money, a woman is asking how much children should give their parents once they start working. The post has gone viral. It was submitted to the anonymous confessions platform, the NUSwhispers Facebook page. NUSwhispers cannot...

First two out of group of ang mohs and foreigners fined over yacht party near Lazarus Island

A group of men and women were seen flouting safe-distancing measures while on a yacht at Lazarus Island on Dec 26 last year. The first two members of the group to face the court — Singapore permanent resident Mark Lau San...

Send in your scoop to news@theindependent.sg 

Theindependent