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SINGAPORE: Tech giant Meta has promised to take swift action after its platforms, Facebook, Instagram, Messenger and Threads, experienced a massive outage on Tuesday (5 March), leaving users worldwide unable to access their accounts.

Users attempting to log in encountered error messages, with feeds failing to refresh. Downdetector reported hundreds of thousands of outages across various countries, indicating the extensive reach of the issue.

WhatsApp, also owned by Meta, appears unaffected.

Meta has officially acknowledged the situation and is actively working to address the problem. A statement on their website stated, “We are aware of an issue impacting Facebook Login. Our engineering teams are actively looking to resolve the issue as quickly as possible.”

Meta has not revealed the cause of the outage. It has yet to provide more details on how it will fix the issue.

Meta’s platforms are among the most widely used globally, with Facebook boasting three billion active monthly users and Instagram projected to reach 1.4 billion later this year.

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The last major Meta outage occurred in 2021, lasting nearly six hours, affecting Facebook, Messenger, WhatsApp, and Instagram. During that incident, founder Mark Zuckerberg publicly apologized to users.

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