Singapore’s Taxi of the Year award goes to Cabby Abdul’s ComfortDelGro Taxi. Inside his cab, passengers are provided with candy, WiFi and a cable that charges various both iPhone and Android mobile phones.
How’s that for value-added services?
Driver Abdul seems to be an extraordinarily thoughtful man, going out of his way to provide little things that would make his passengers’ lives more convenient, and the ride in his cab more comfortable. Kudos to him for thinking about the needs of his passengers and putting them first.
In the midst of a lot of complaints about poor taxi or ride hailing services, higher petrol prices and drivers’ bad attitudes, it’s nice to know that people like Cabby Abdul still exist. When asked about why he provides extra services, he simply said, “I have these items in my taxi since I started driving with ComfortDelGro two years ago. They don’t cost much and I’m glad that this small gesture has made my passengers smile.”
Having these extras in private hire cars or ride hailing services such as Grab is not unheard of. There’s a Grab driver in Malaysia who offers drinks and biscuits in his car, which come free with the ride. There’s also a Grab driver here in Singapore who has drinks in cans (including beer!) and even cigarettes that come with the ride.
But taxi drivers usually offer just the bare minimum, which makes Driver Abdul the noteworthy exception. So much so that ComfortDelGro was proud to feature him on their Facebook page, something the taxi company does not do very often.
Netizens also showed their appreciation for Cabdul Abby’s extra services, with lots of likes and shares on the post. They also commended him for doing his job well.
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