Home News Ang Mo Kio minimart accidentally charges man S$1,397 instead of S$13.97

Ang Mo Kio minimart accidentally charges man S$1,397 instead of S$13.97

More than a day later, they found the customer they had overcharged. “Customer found, apology accepted, wefie with our team taken,” wrote the management in a social media post

Author

Date

Category

- Advertisement -

An honest minimart in Ang Mo Kio took to social media to look for a customer they accidentally charged S$1,397 for.

In a social media post, Angel Supermart apologized for the error that they said was due to: “Our staff pressed the wrong amount and failed to verify”.

They added that the customer bought items for S$13.97, but that his credit card was charged for S$1,397.

The minimart, located at Block 631 of Ang Mo Kio Avenue 4, added in a Facebook post that the man had purchased his items at 2am on May 31.

- Advertisement -

They shared a CCTV screengrab of the man, along with a staff member’s telephone number for him to call.

More than a day later, they updated the post adding that they had found the customer they had overcharged.

They wrote: “Customer found, apology accepted, wefie with our team taken”.

The minimart added that they offered the man a VIP membership along with some drinks and snacks as well.

Netizens who commented on the post all praised the minimart for their honesty and for reaching out to find the man they had overcharged.

Responding to media queries, Founder Daniel Tan said that they only identified the error after the shop had closed and the day’s sales registered.

The minimart tried searching to no avail for the man’s personal details in its list of loyalty programme members as well as the credit card clearing center. They then decided to go public to avoid any misunderstanding.

Mr Tan also added that the employees were advised on the matter.

“The staff has been issued a warning and are counseled. They will be paying the credit card surcharges pertaining to the refund,” he said.

The employees were new and would keep their jobs, he added.

“We would like to provide a conducive environment for staff to learn and grow,” he added. /TISG

Send in your scoop to news@theindependent.sg 

- Advertisement -

Man attacks teen, calls him a virus, damages his phone

Singapore—A sudden attack took a teen by surprise when one man started yelling at him, physically harming him, and throwing his phone into a nearby drain at around 10.30pm on Tuesday (Feb 23) on a section of the road near the...

3 migrant workers die after 10 injured in Tuas industrial building blast

Singapore – Three of the 10 workers injured in an explosion at an industrial building in Tuas on Wednesday (Feb 24) died on Thursday. The Singapore Civil Defence Force (SCDF) responded to a fire at No. 32E Tuas Avenue 11 at around...

Film producer says Myanmar maid called her family, wanting to go home, two weeks before she died

A video producer who visited the family of Piang Ngaih Don, the Myanmar maid beaten and starved to death by her employers in 2016, says Ms Piang somehow managed to call her family just two weeks before she died. She told...

Send in your scoop to news@theindependent.sg 

Theindependent