One TikToker was very unhappy about the closures at the Universal Studios park at Sentosa, especially since she had forked over $90 for tickets.
Shannen, who goes by @pekkooooooo on the platform, posted a video of the attractions at the theme park that were not available during her visit, including Canopy Flyer and the Battlestar Galactica rides.
@pekkooooooo USS charging $90+ when so many places are closed ???? I want a refund 😭
She captioned it, “USS charging $90+ when so many places are closed ???? I want a refund 😭”
In addition, she wrote that “the food selection” is worse, posting clips of different eateries that were also unavailable.
All in all, 16 establishments and attractions were closed when she was there.
She added, “minions are the only things thriving in USS,” showing that the minions F&B place was open.
Shannen ended her video with a shot of a young boy lying face down on a sidewalk with a big tearful emoji covering his face.
She wrote, “same dude.”
In the first comment on her piece she tagged Resorts World Sentosa and wrote “@rwsentosa explain please.”
The theme park’s website, however, does list the staggered times for the attractions and says that operating hours may be subject to changes without prior notice.
The site also says that “Treasure Hunters, Amber Rock Climb and Magic Potion Spin rides will be temporarily suspended until further notice” and “Street entertainment and select experiences will not be available until further notice.”
Nevertheless, it was evident from her comments that Shannen felt she did not get her money’s worth.
She added in a later comment, though, that she just wants “them to at least make it more clear what rides are closed during booking.”
And when another commenter wrote, “Might as well close the whole USS💀,” she, as well as others, agreed.
Others were dismayed as well.
Others chimed in saying that the attractions that were closed when Shannen visited had been open when they went.
Some netizens guessed that manpower or staffing problems may be the reason why some rides are closed on certain days.
In response to requests from commenters, Shannen’s next TikTok was of the places in USS that were open when she visited.
@pekkooooooo Reply to @valughryy I hope that the rides are open for y’all. We are all in the same boat 😩
After AsiaOne carried a story about the viral TikTok, a spokesperson from Resorts World Singapore spokesperson said that the majority of rides and shows are open to park visitors.
“As we look forward to welcoming more domestic and international guests from the region and globally, we have lined up a thrilling array of special events for the June school holidays and onwards,” the spokesperson told AsiaOne.
/TISG