Following a claim from a witness to an accident that the 995 operator was “incompetent” and hung up on her call after expressing displeasure with her tone, the Singapore Civil Defence Force (SCDF) clarified on Saturday (May 14) on the matter. Netizen Pam Kaur posted details of the accident on the Facebook page Singapore Roads … Continue reading SCDF responds to woman’s claim that 995 call operator hung up and demonstrated “incompetence, lack of urgency & stupidity”