“Embarrassed” DBS chairman bows to apologise and sets up special committee to look into service disruption

SINGAPORE: Expressing embarrassment over the latest digital banking service outage, DBS CEO Piyush Gupta and chairman Peter Seah apologised to stakeholders at the bank’s annual general meeting (AGM) on Friday (31 Mar) and promised to set up a special committee to look into the disruption. About 50 per cent of all DBS customers could not … Continue reading “Embarrassed” DBS chairman bows to apologise and sets up special committee to look into service disruption