Facebook user Syed Anees Khan shared a message from Uber which said that it considered children and even babies as individual passengers to say that it slapped her with a arbitrary surcharge of $15.
In warning other users of the cab-hailing-app, the Facebook user said, “it’s still fine if they refuse to take you in the car. Or tell you in advance about extra charge. Instead, what they do is: driver just keep quiet, never refuse, never inform, and after I’ve been charged the correct rate, some hours later, Uber will just send a email notification that “we’ve corrected your fare”! And they added $15 additional!”
She added: “charging without informing in advance is a such a bad practice. Can’t believe this company practices this.”
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