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SMRT bus driver refuses to continue driving during trip after being unable to communicate in English

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A public bus driver reportedly went on strike and refused to continue a bus journey after two young children below the age of 7 were forced to pay the bus fare and the driver was unable to tell the children or their guardian how much the bus fare was in English.

Facebook user Fareen Salaudin shared that this occurred on SMRT bus 969 and that all the passengers had to exit the bus and board the next bus because of the driver’s strike. The driver is believed to be a Chinese national.

Fareen added that SMRT should revise its bus fare model for children as many children under the age of 7 are tall and that the children in this case were only two and four years old.

Children under the age of 7, below the height of 0.9m do not have to pay any bus fare, while children of the same age between the height of 0.9m and 1.2m have to pay a student bus fare if they do not have a child concession card.

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Children who are below the age of 7 but are above the height of 1.2m are required to pay an adult bus fare if they do not have a child concession card.

Fareen claimed that at least one of the children who was asked to pay a fare was only 0.86m, slightly below the height a which the child is required to pay a fare.

She wrote on her page:

“If you can’t speak English well… at least know the basics. You can’t come to our country & expect us to speak your language. Brainless. And as for you SMRT.. Number 1, please send your FOREIGN drivers for a basic English Speaking course to interact with passengers who can’t speak in Chinese. Number 2, please revise your “Child Bus Fare” requirements.. now year 2017 going 2018 already.. All children below 7 years are tall already.. So please uh..Last pic is one of the 3 kids that have to pay for the bus fare.. as measured, she is only 86cm.”

https://www.facebook.com/fareen.salauddin/posts/10155460880677719

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