Home News NParks apologises for "inappropriate language" used towards feedback provider

NParks apologises for “inappropriate language” used towards feedback provider

Author

Date

Category

- Advertisement -

NParks has apologised for using “inappropriate language” towards feedback provider Dixon Liw in a statement released yesterday.

A staff from NParks outright accused Liw as someone who is “out to find trouble with NParks,” simply because he tried to highlight an issue which posed a potential safety hazard to pedestrians in his area.

Liw first discovered that tree pruning in his area may have led to damages on drain coverings when he saw significantly marred drain covers with tree parts lodged between the grates of the drains while he was on his regular jogging route.

- Advertisement -

He alerted the National Environment Agency and Land Transport Authority to the matter, following which LTA took action and fixed the issue.

However, the same thing happened again during the next tree pruning.

This time, Liw emailed the National Parks Board and he was CC-ed in a reply openly accusing him of being a troublemaker. The staff who wrote the email, a Sawinikasni bin Awi who appeared to be a manager at NParks, then interrogated Liw about how he can be so sure that it was the tree pruning that led to the damaged drain covers.

NParks’ deputy chief executive Leong Chee Chiew apologised to Liw, saying that the staff who wrote to Liw has been counselled:

“The National Parks Board (NParks) is aware of this incident, and has contacted Mr Dixon Liw to apologise for our staff’s inappropriate language. We have also counselled the staff involved regarding his attitude towards the feedback provider.
“NParks recognises that feedback from the public helps us to manage our green spaces better, and we appreciate the effort Mr Liw took to alert us to the damaged drain gratings.”

The drain covers have supposedly been repaired today.

Send in your scoop to news@theindependent.sg 

- Advertisement -

Almost 8 out of 10 vote PN can’t survive GE 15 without UMNO

Almost eight out of 10 respondents on a Twitter survey voted that Bersatu will not survive GE-15 without UMNO, according to BFM radio survey held this morning (22/2/2021) during its Morning Run programme. Of the 206 voters (respondents) in the final countdown,...

Foodpanda rider called “Blur Sotong” by netizen

Singapore — A Foodpanda rider shared his unfortunate experience with a customer. He took to Facebook on Saturday morning (Feb 20), sharing screenshots of the conversation. Posted by Chan Okada SJ on Friday, 19 February 2021 The rider shared that the customer had asked...

Journalist claims Karen Mok is the only woman Stephen Chow has ever thought of marrying

Hong Kong -- Last year, comedian Stephen Chow's public and ugly legal battle with his former girlfriend over their finances gave a rare peek into the personal life of the fiercely private 58-year-old. It was reported that out of all the women...

Send in your scoop to news@theindependent.sg 

Theindependent