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Netizen questions SingPost as she finds 2 stacks of letters and parcels in a ditch under letterbox at Tampines

Singpost has been in the hot seat lately for such errors, only last month the postal company was called out for their poor service when letters in the mailbox were left completely exposed




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Singapore – A surprise was waiting for a Tampines resident when she saw two stacks of letters and bundles in a ditch under a letterbox.

On April 25 (Thursday), Facebook user Li Joanne posted the following regarding her discovery.

“Saw these letters/parcels belonging to various units being thrown at the wastepaper ditch at the letter box. Not sure what happened but for sure we have some lost parcels here. But fret not, these are in good hands with me. Singapore Post I am not redistributing these two stacks for you. Pls contact me to get your letters back and do a thorough investigation on what exactly happened.”

Here is the post:

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Last month SingPost was called out for their poor service when letters in the mailbox were left completely exposed. Unauthorised persons could easily have accessed confidential information due to the blunder.

Read related: Residents’ confidential data left exposed after SingPost mailman leaves letterboxes unlocked

On March 29, SingPost was fined a record S$300,000 by the Infocomm Media Development Authority (IMDA) for failing to meet standards on their delivery procedures in 2018.

The staff who left the bundles for Ms Li Joanne to see must not have been aware of the recent penalties SingPost has been fined with.

It would seem that SingPost has caught wind of the post because an update was posted on Facebook.

“(Update 26/4 830am) – SingPost has gotten in touch with me and informed (sic) that their colleagues will get in touch with me to retrieve the mail.

All, there could be various reasons why this had happened, but honestly it should not be happening. Packages aside, there are letters that are of private and confidential nature that you don’t want them to be lost just like that. There could be people who may make use of your info and do malicious things. If you ever have the same encounter, pls be kind to our mails,” wrote Ms Li Joanne

CNA confirmed that SingPost had begun an investigation on the incident.

Read related: Livid Singaporean blasts SingPost staff for “vandalising” international parcel

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