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Grab Driver allegedly fired after customer screamed at him for not picking her up at taxi stand

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UPDATE: A Grab spokesperson has written to TISG clarifying that “the driver was banned for repeated behavioural issues including passing improper remarks to passengers, despite previous warnings and temporary suspensions by Grab.”

Facebook user Amilia Adnan has taken to the social media platform to call out a customer who allegedly caused her father to be sacked by private-hire car service Grab after he refused to pick her up at a taxi stand.

It is against the law for private-hire car drivers to pick up customers from taxi stands. In fact, earlier this month, taxi drivers were tapped upon to report on Grab or Uber drivers who flout this rule.

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Amilia wrote that Grab had terminated her father’s services because of the customer’s “ridiculous complaint”:

To that woman who verbally abused my dad when he picked you up the other day, cursing and swearing at him, i hope karma hits u hard one day.
That person you’re cursing and shouting at is someone’s else husband, father, grandfather..
How could u? Considering you were covered up from head to toe, shouldnt u be more kind? What did my dad do wrong to u? He was just doing his job as a grab driver, earning to feed himself and his wife.
The very fact that you were the one shouting and screaming hysterically in the cab from novena to tampines, but you are also the one who complained to GRAB just cause my dad told you to not stand at taxi stand when he is picking you up. Do you think its fair for him? He didnt even scold you. He merely asked you to stand slightly further away from the taxi stand. What? Your ass too heavy for u to budge and you gotta rant it on my dad?
And now, because of your ridiculous complaint, my dad has no job. Literally. GRAB has terminated him effect from today. Are u happy now? Satisfied? Kacau periuk nasi org yg probably are as old as your dad.
I dont forgive you, whoever you are. And i hope u will get retribution for doing this to an old man.
Damn you.

She posted an update later that her father has returned the car and that he is now applyign for jobs:

We are taking each day as it passes. Putting our faith in Allah. Saddens my heart to come home seeing him asleep on the couch as he was tired from returning the car and applying jobs. Usually at this timing, he w still be out there picking up passengers. 

: To that woman who verbally abused my dad when he picked you up the other day, cursing and swearing at him, i hope…

Posted by Amilia Adnan on Wednesday, 12 July 2017

: I would like to take this opportunity to thank everyone who has shared my post yesterday w regards to my dad's…

Posted by Amilia Adnan on Thursday, 13 July 2017

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