SINGAPORE- With the fasting month in full swing, many Muslims continue to work hard despite the challenges of being hungry and thirsty. In keeping with this theme one Muslim man posted something that garnered much attention as he appealed to the public to be more patient.
The post was addressed to Singaporeans who order food from delivery services such as “Foodpanda, Deliveroo or GrabFood”,the post was from a Redditor, who claimed to have delivered food for “over 4 years with many different companies”.
He said that during Ramadan, while riders will try to deliver orders as swiftly as possible, they can at times be late as the time they break their fast often coincides with the time when there is a surge in the number of orders, which is around 6pm to 7pm.
Besides that, the Redditor added that dine-in customers ordering their food from the respective restaurants will always be the “shop’s first priority”, leading to late delivery orders.
Regarding this, he asked Singaporeans not to assume that if their orders are late, the riders are taking their time.
He explained that most food delivery service providers have adopted a new scheme where the rider’s salary is based on the number of orders they can deliver during their shift.
Therefore, the riders will want to make as many deliveries as possible.
The kind Redditor later advised Singaporeans to place their orders latest by 6.15pm if they wish to have their food delivered on time.
He also suggested for them to consider using a nifty feature that certain food delivery service providers have, like Foodpanda, Pizza Hut and Domino’s Pizza.
Customers can place their orders “from the comfort” of their homes or offices, and then proceed to pick the orders up at a time they find convenient.
This way, they would not have to worry about their food arriving late.
At the end of the post, he said “do take your own initiative to help the riders who in turn will help you,” followed by a last appeal to Singaporeans:
“At the end of the day we are just out here making money for ourselves and some for their families so we hope Singaporeans can make our lives just a bit easier and we will be eternally grateful for it.” (sic)
The post can be read here:
However, netizens’ reactions were not as positive as many complained about cancellation of orders after they had been confirmed.
Other critical opinions are expressed as well.
TISG has emailed the delivery companies to get their response on this matter.-/TISG
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