Transport Minister vs. “Singapore’s only commuter” Ashley Wu


Transport Minister Khaw Boon Wan who drew flak this week for saying that MRT reliability has improved by three times since he took over the ministry and that all five MRT lines have improved, also faced off with mainstream media by claiming that reporters sensationalise MRT breakdowns.

In his remarks at an infrastructure forum on Wednesday, the minister took issue with mainstream media’s coverage of re-signalling works and the problems commuters face as a result. Opining that the media has “magnified the problem unfairly,” he said, “Even the main media have turned tabloid. Yes, exciting and so on… frightening readers.”

He added that such works are very complex but that the media “think it’s so easy… like holding a pen and writing a few articles, and get the signalling done.”

“I wish it was so simple. If it were so simple, they don’t need us. We can ask the reporter to run the train system,” he quipped.

The Straits Times covered Khaw’s remarks and quoted a 37-year-old sales and marketing manager, Ashley Wu, as saying: “It’s not as if the press has been reporting things that are not happening. Interviewing people about how the breakdowns are affecting their daily lives is not being sensational.”

However, does the minister’s beliefs hold any truth? Of course the minister’s remarks about MRT reliability does not match sentiments on the ground – especially when he claims that the number of major delays exceeding 30 minutes has decreased from 10 in the first half of 2016 to 3 in the first half of 2017 when in reality, this number is moot since the data collected does not include delays due to re-signalling works on the North-South Line.

So Ashley Wu is right – interviewing people about how breakdowns affect their daily lives is not sensational. However, it does matter who is being interviewed and why they specifically are being interviewed.

So when the mainstream media keeps quoting the same alleged commuter on transport issues, one will surely wonder if the media is really objective when covering train breakdowns or trying to suit an unknown agenda. Ashley Wu, for instance, has been quoted at least 6 times on transport issues by the Straits Times since late 2016.

Ashley, who has been reported to be a Bukit Panjang resident, has been interviewed extensively by the Straits Times which has devoted considerable space on its papers for the views of this one commuter.

The paper has so far featured Ashley’s complaints about the Bukit Panjang LRT, Circle Line track faults, Downtown Line train delays, and even about private-hire cars that have yet to feature mandatory stickers on their vehicles.

Ashley always seems to have something to say and, interestingly, whatever she says happens to fit perfectly into any Straits Times transport article.

While it is unclear exactly who Ashley Wu is and why she is so prominently featured in the Straits Times, netizens have began dubbing Ashley “Singapore’s only commuter” after stumbling upon the fact that the paper appears to regular feature Ashley’s views as representative of the ground.

The hashtags #AshleyWuAreYou and #AshleyWuTheOnlyCommuter are being floated by some amused netizens online.

‘MRT Reliability tripled since I took over’ – Transport Minister’s “ownself praise ownself” comments roasted by irate commuters


  1. “magnified the problem unfairly,” Really? How about charging commuters unfairly, inconveniencing commuters and others unfairly, disrupting businesses and other activities unfairly. Hey, you are not in the least qualified to accuse anyone of being unfair. What is really unfair is the HAND FROM ABOVE has not struck you for blasphemy!

    • Finally KBW speaks !

      His family never takes mrt or else he will be uttering foul words when mrt breaks down..

      Forgive him … with such a big salary he sold his conscience..

      With such a big pay packet I will bark if my boss tells me to ..
      Would u ?
      Woof woof woof

  2. Can its be done if no mrt breaks down got all the staffs salaries increased but if breaks down base on how many times n long salaries deduction lah

  3. Ok so he can’t do that job, we ALL know the problems, what’s next??

    Anyone want the job??

    It’s easy to criticize and complain BUT anyone wanna come up with solutions?? Preferably taking up the position AND do the job, not just use mouth and keyboard.

    Btw, those 30% who DID NOT vote for the PAP, why are you bunch complaining? You didn’t even vote for the guy!
    Let the 70% who voted for the PAP demand change and improvement.

    • Sunny Phoon yes he accepted the job. But things are not improving so perhaps it’s time to give it to someone else.

      Definitely not anyone of us coz all we do is type on keyboard to criticize and complain.

      There no point in whipping a dead horse. Let’s find a solution rather than keep on talking about the problems.

      Any workable solution to recommend?

  4. Just let the minister and his related agencies staff members commute to and from work daily on the public transport. Then sit back and witness how fast the system improves.

  5. I have taken the MTR in Hong Kong for over 20 years now and I have not experienced a single breakdown or delay due to technical problems and this includes new lines not just the established ones. There have been delays due mainly to accidents and typhoons, which are very infrequent. So infrequent that I was lucky enough not to even experience a single delay due to these uncontrollable circumstances. Even during typhoons the main lines keep working efficiently. This also applies to other transport services as well like the ferry services.

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