Home News Tourists misinformed about Sentosa fees claim Grab driver cheated them

Tourists misinformed about Sentosa fees claim Grab driver cheated them

The tourists felt they had overpaid when it actual fact the cost for cars to enter Sentosa is as follows: S$2 during lunchtime (noon to 2pm) and from 5pm onwards to 7am - and S$6 at other times - whether it is a weekday, weekend or public holiday

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Two tourists uploaded a video onto social media alleging that they had been cheated by their Grab driver because of an additional S$6 he charged them upon driving into Sentosa Island.

In the video, the two women said that it took them about 20 minutes from their hotel in Geylang to Sentosa Island.

One of them said, “We took a Grab, so we paid around S$14”.

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“We actually had a mistake because I put in our drop-off as Resorts World Sentosa”, she said, adding that the driver dropped them off at the Hard Rock Hotel in Sentosa.

The woman added that there was an extra surcharge of S$6 so she had to pay, “S$14 plus S$6”.

She said, “And as far as I can remember, there is no fee for us to enter Sentosa Island”.

Her video went viral, gaining more than 400 reactions and 700 comments in three hours.

The cost for cars to enter Sentosa is S$2 during lunchtime (noon to 2pm) and from 5pm onwards to 7am – and S$6 at other times – whether it is a weekday, weekend or public holiday.

Visitors can also opt to enter Sentosa for free by cycling, using personal mobility devices or walking via the Sentosa Boardwalk.

Child concession card holders entering via the Sentosa Express monorail also visit for free, while visitors who take bus service 123 will pay only the bus fare. Island admission rates via the Sentosa Express have also been halved from the usual S$4 for certain concession card holders, such as senior citizens and people with disabilities.
Travel around the island on the Sentosa Express, Sentosa buses and beach trams is free. -/TISG

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