The management of Alexandra Central Mall has said that it is investigating a leaked video showing a woman on its premises being hit by a falling door since the leak of the video constitutes a breach of the Personal Data Protection Act (PDPA).

The statement comes after a woman in the mall was struck by a falling glass door in the carpark lift lobby on the fourth floor of the mall, around 6.24pm on Sunday (24 Feb). The victim suffered serious injuries, such as head and liver injuries, along with multiple fractures along her legs and pelvic bone that require surgery.

The victim is presently receiving treatment at the National University Hospital. Her sister has reported that the victim would “cry out in agony” every time the painkillers she is taking wears off.

A leaked video capturing the incident went viral online, leading to backlash against the mall’s management, which has now said that it is investigating the leaked video.

Interestingly, the Alexandra Central Mall owned by the publicly-listed Chip Eng Seng Corp, which is linked to local grassroots leaders. Alexandra Central Mall is Chip Eng Seng Corp’s first foray into the rental mall sector.

The most notable figure associated with Chip Eng Seng Corp is former Transport Minister Lui Tuck Yew who joined Chip Eng Seng’s Board of Directors in 2016 after he stepped down from politics in 2015.

Chip Eng Seng Group is founded by Lim Tiam Seng, who is a patron the Yio Chu Kang Citizens’ Consultative Committee. Chip Eng Seng’s Executive Deputy Chairman is Mr Lim’s brother, Lim Tiang Chuan, who is a patron of Bukit Gombak Community Centre Management Committee.

Mr Lim Tiam Seng’s son-in-law, Chia Lee Meng Raymond, is Chip Eng Seng’s Group CEO and a patron of Nee Soon South Citizens’ Consultative Committee. Both Mr Lim and Mr Chia have received awards for their public service rendered to the nation.

The other grassroots leaders who are involved with Chip Eng Seng Corp include:

  • Ang Mong Seng, Independent Director – Former MP for Hong Kah GRC (Bukit Gombak);
  • Tan Tee How, Executive Director – Former Principal Private Secretary to then-Prime Minister Goh Chok Tong (1997 to 2000), founding CEO of National Healthcare Group (2000 to 2004), Permanent Secretary of MND (2004 to 2011) and MHA (2011 to 2014), Commissioner of Inland Revenue and concurrently CEO of IRAS (2014 to 2018). Mr Tan is currently the Deputy Chairman of the Casino Regulatory Authority and a Board member of the National University Health System.

On Thursday, the management of Alexandra Central Mall said in a statement that it is in touch with the victim. It added that “firms actions will be taken with regards to the video leak.”

The management said: “To further clarify, the point of issue is on the filming of the CCTV footage, which is a breach of PDPA rules and regulations as well as security protocol. The management engages a third-party security company and we have reached out to them to commence a thorough investigation.

“The privacy of the victim is to be respected and we take this matter very seriously, especially this incident is now a police case investigation.”