On 25 March Facebook user Satesh Kumaran shared that his sister was assaulted by a Grab Taxi driver. He said the incident happened at about 1.55pm on that day when she took the taxi with her mother from Joo Chiat Complex.
“My sister booked GrabTaxi driver, Tan Soon Hian, Transcab Renault (SHC5433R) at 1.27pm. Throughout the trip the driver didn’t talk, but started to show signs of temper when they got stuck at a traffic jam nearby Bedok Reservoir Road. He began to hurl vulgarities at my family telling them he is in a rush. And all my sister asked him was, if he was in a rush why did he accept their booking (Grab can choose and accept riders by their destination). That agitated him and he punched my sister on her right neck and arm, grabbing her hand tight asking her to pay & get off this taxi. At this moment the taxi was just 1 bustop away from reaching my house. As all were ladies in the taxi, my mother got worried and paid the driver $15 (fare was $13.23) without receiving any change.”
He said that his sister waled home after the incident and lodged a report both with the Police as well as with the Taxi company. According to Satesh, the taxi company had suspended the driver. But the driver may be allowed to pick up passengers on the streets.
Police have confirmed that a report was lodged and that they are looking in the matter. Satesh’s post has gone viral with over 1,900 shares with many commenters expressing their outrage at the behaviour of the taxi driver.