Complaints against Changi General Hospital mounting

Complaints against Changi General Hospital (CGH) are pouring in online, after the hospital was found guilty of negligence by the Court of Appeals, last week.

Singapore’s apex court ruled that CGH was guilty of negligence last week, in a case where a delayed cancer diagnosis had caused a patient’s cancer to progress to terminal stage.

After the court ruled in the cancer patient’s favour, another CGH patient who was suffering from chest pain due to severely blocked arteries revealed online that CGH did not provide adequate care for him and that he was only properly treated at another hospital.

Since this story, several Singaporeans have shared their own experiences with poor care at CGH, on social media. Read their stories here:

Ting Chung Hua – “I was warded at CGH and for nearly a year, and thereafter, I was told I was going to die in 6 months. Found out they only have a transplant facility and expert at NUH by then. Why didn’t they refer or transfer me to NUH instead earlier? Luckily, because of my family members, making a big fuss and assurance, I finally got the transfer. After waiting at NUH for another 5 months, I got a transplant. I am not the only one for this case. There was another young girl, same as me.” (sic)

Muhammad Habit – “I went there last month for hand x-ray and the result nothing. The next day they call me and said I hand fracture, so I went for casting. The following check-up, to my horror, they said they found another fracture which means I have two fractured bones but they couldn’t detect it from one-time x-ray.” (sic)

Ferra Ferdiana – “My husband was going in and out CGH from October – Dec 2016 for observation and test because they couldn’t figure out what was wrong. Discharge him even when he was still not well. Better yet, gave the wrong diagnosis as thyroid. After 3 months of in and out, complaining of back pain and on off fever, they finally decided to do a CT scan (what took them so long?!). Only to have discovered too late that it’s now stage 4 cancer. So bloody slow in giving the next course of direction, he was just an experiment and guinea pig for the trainee doctors. We requested for immediate discharge to go to SGH. Best decision. SGH doctors saw the urgency in this and did immediate biopsy the next day on Friday and started chemo with immediate effect on Monday. My husband is now a stage 4 cancer survivor. Would like to thank the senior oncologist consultants and nurses In SGH for their pro activeness and extensive experience. Couldn’t have made it through that phase without them.” (sic)

Princess Fiza Lin – “Thought my late mum had constipation when she actually had a 20cm mass growth which was actually a tumour and was later diagnosed with ovarian cancer by KKH. Big boo to CGH. She could have been alive or get an earlier treatment if CGH can do their job properly.” (sic)

Azilas Nalimar – “11 years ago, my hubby had a massive Stroke and was brought by the ambulance there. Surprisingly, they do not have any neurologist during that time and my hubby was put into normal ward without any close monitoring!! We requested for immediate transfer to SGH and was given an ‘at your own risk’ memo to be transferred. Upon reaching SGH, he was put into ICU as his condition has worsen. I am totally disappointed with the doctors there, until today, they have not changed for the better. Thank God, my hubby is getting better now.” (sic)