Tag: SMRT

Public transport satisfaction “high in 2019” but netizens question its accuracy

Singapore – The Public Transport Council (PTC) released the findings of its Public Transport Customer Satisfaction Survey (PTCSS) on February 7 (Friday) and noted that satisfaction with public transport stayed high in 2019. “Mean satisfaction scores for reliability saw its largest improvement,” said the PTC...

MRT system running better than ever, but commuters experience heavy congestion in Yishun station, waterfalls inside Jurong station

Singapore—The good news is that Singapore’s train system is running very well indeed, hitting a benchmark that measures rail reliability from January through September this year. Our MRT’s MKBF, or mean kilometer between failure, reached the one million train-km mark for the first nine...

Rail operators “support” maximum train fare increase

Singapore—Following the Public Transport Council's (PTC) recent announcement of a possible public transport fare increase, rail operators SBS Transit and SMRT Trains have now submitted their applications for a fare hike review. On Sept 3, The PTC announced that public transport fares may increase by...

PAP politician joins ex-SMRT CEO Desmond Kuek’s talk on crisis leadership and the 2015 MRT breakdown

Ex-SMRT CEO Desmond Kuek conducted a one-day talk on crisis leadership, at the Pan-Pacific Hotel on Monday (22 July), where he spoke about the 2015 MRT breakdown fiasco and how he handled the situation as head of the rail operator. Mr Kuek joined SMRT as...

Netizens fume as Khaw Boon Wan claims higher public transport fares are necessary to combat rising subsidies

Netizens on social media are fuming after Transport Minister Khaw Boon Wan asserted in Parliament on Monday (8 July) that higher public transport fares are necessary to combat rising subsidies for the young, elderly and underprivileged. The ruling People's Action Party (PAP) politician said that...

Transport Minister Khaw Boon Wan says transport operators need regular fare adjustments

Singapore – According to Transport Minister Khaw Boon Wan, the current transport fares are not able to meet the high costs of operating and maintaining Singapore's rail networks. The minister, who was responding to a parliamentary question made by Member of Parliament Sitoh Yih Pin...

Mass resignations at SMRT in the last 8 months

Singapore—SMRT, the leading multi-modal public transport operator in Singapore, has seen an exodus of over thirty human resources executives and senior engineers within the last eight months, which is a puzzlingly high attrition rate. In April 2018, Desmond Kuek, the company’s CEO left his position after...

No small coincidence that SMRT in Czech means death on Google translate

Singapore – The epic translation of SMRT (Singapore Mass Rapid Transit) from Czech to “death” in English has its own thread in Reddit, showing an eerie symbolization to SMRT deaths in 2016. Reddit user jxjxjxx uploaded a screenshot on March 31 (Sunday) of Google translate...

MRT passengers from Ang Mo Kio rode the train with doors open

Singapore – The door of a Singapore MRT train carriage stayed open as it travelled on the North-South line from Ang Mo Kio station to Yio Chu Kang. On March 11 (Monday), a video was uploaded on Reddit Singapore by u/novajimster that showed footage of...

Hour-long train fault at Marsiling Station delays commuters on North-South Line

Nothing more can ruin one’s day than getting late to an appointment because of the train. This was exactly what happened on Tuesday morning when a train fault at Marsiling Station caused an hour-long delay to the many commuters on the North-South Line. SMRT said...