Tag: Scoot

Budget airline Scoot promises to improve customer service after several flight disruptions

Singapore Airlines-owned budget carrier Scoot released a statement regarding its recent lapses in customer service and flight disruptions which affected many passengers. CEO Lee Lik Hsin, in a report by Channel News Asia, admitted that flight disruptions have indeed affected the airline's key On-Time Performance...

Passenger gets a cup of ice cubes instead of water on delayed Scoot flight, also gets slammed by netizens for complaining

Be careful what you wish for, as the saying goes. Flights out of Changi Airport have experienced some delays due to poor weather conditions and air traffic, which have left passengers waiting longer than usual. One such passenger, Gene Goh, was on a plane bound for...

Man who said he had a bomb in his carry-on fined $4,500

Hsu Chun Meng was on Scoot flight TR634 bound for Hat Yai, Thailand on April 5. Having been told that he had to check in his carry-on bag, he made a joke about having a bomb in that bag. As a result of his careless...

Scoot to kick off brand new Malaysian destinations

Scoot has officially kick started ticket sales for the latest Malaysian destinations, Kuching and Kuantan. These additions to the network bring the total number of Scoot’s destinations in Malaysia to six cities including Ipoh, Kuala Lumpur, Langkawi and Penang. Scoot CEO Lee Lik Hsin said: “Malaysia...