Tag: Delayed flight

Budget airline Scoot promises to improve customer service after several flight disruptions

Singapore Airlines-owned budget carrier Scoot released a statement regarding its recent lapses in customer service and flight disruptions which affected many passengers. CEO Lee Lik Hsin, in a report by Channel News Asia, admitted that flight disruptions have indeed affected the airline's key On-Time Performance...

Shanghai-bound plane forced to wait by passenger whose daughter was shopping at duty-free

Bangkok – A Shanghai-bound flight from Bangkok was delayed half an hour due to a mum who was waiting for her daughter to finish shopping at the duty-free zone. On May 15 (Wednesday), China’s Spring Airlines flight 9C8892 from Suvarnabhumi to Shanghai was delayed 30...

New Year at the airport, more than 300 passengers delayed on Taipei to Singapore flight

Singapore – Imagine being stuck in the airport for 48 hours, more so on New Year. Flight TR899 passengers experienced just that when their Scoot flight from Taipei to Singapore got delayed for two days. The flight was supposed to leave on Sunday, December...