“All of you so black how to recognise?” Hotel cafe manager tells off Singaporean Indian worker

90895
 

A Singaporean was met with an unapologetic racist remark when he was simply trying to do his job at Hotel Boss – a 19-storey, 1500-room hotel located at 500 Jalan Sultan – recently.

The man, Facebook user Hunter Hers Helmsley, wrote online earlier this month that he visited the hotel to pick up a group of guests who were eating at a cafe in the hotel lobby. As Hunter approached the cafe, he was encountered the manager of the cafe who asked him for his room number.

Hunter explained that he was not a hotel guest and that he was there to fetch a group of guests. The worker peeked into the cafe and noticed his guests who requested for him to wait so they could finish their meal. When some time had passed, Hunter went back to the cafe to look for the guests since there was no sign of them.

The same cafe manager saw Hunter and asked him for his room number again. When Hunter explained that he is not a guest and that he had already shared this with her, the cafe manager allegedly retorted, “All of you so black how to recognise?”

Shocked, Hunter asked the manager to repeat what she had said and the manager did so, unapologetically:

“I was on duty to pick my guest up from hotel BOSS. I was requested by the hirer to rendezvous in the lobby cafe.
“I proceeded to the lobby cafe and was approached by the cafe manager, Ms Jasmine. She asked for my room number and pax. I then told her that I am looking for my guests. As I peeked into the cafe, I found my guests who requested for a bit of additional time. I then went back to the hotel lobby to wait for them. As after some time, there was still no sign of them, without any joy, I decided to go back to the cafe to look for them.
“As I approached the cafe, Ms Jasmine looked at me and asked me for my room number and pax (this was just 5 minutes after she saw me earlier on). I told her again that I am not a hotel guest and that I had just came here a few mins ago looking for my guests. Ms Jasmine stared at me and raised her voice and with a rude tone, she blatantly said, “ALL OF YOU SO BLACK HOW TO RECOGNIZE?”
“Burning up with fury, I couldn’t believe her ignorance and how blissed and blatant she was. When I told her to repeat what she had just said, without any remorse, she proudly repeated what she had told me. I felt utterly disgusted and for once I felt so alone and defenseless.”

Hunter added that he has written in to the hotel management to look into the matter and take action against the cafe manager. Sharing a photo of the manager, Hunter wrote that he is exposing her to spread awareness.

Read the full post here:

RACIST ALERT, PLEASE SHARE FOR AWARENESS.Racism, fuel for the ignorantly narrow minded individual. In a modern…

Posted by Hunter Hers Helmsley on Wednesday, 7 March 2018

319 COMMENTS

  1. It is a most uncalled for remark made by the cafe manager!
    Her comments are unacceptable in our multi racial and cultural society !
    She is definitely not fit in her current position .
    Hotel Boss management should review this case and initiate an appropriate action to correct her wrongful behavior!!!

  2. Please do not get upset. Forgive her for she did not intend to hurt or insult you. It’s the way how all the locals refer to nationality. They should mind their language when speaking to another nationality.
    The hotel should teach the staff on how to communicate professionally.
    I was called ” Hay chinks go home in Australia” They thought I was Vietnamese.

  3. Would like to her her part of the story before drawing critism. The older generation here have their way of classifying races as back in the 60’s 70’s and 80’s they aren’t that sensitive. We call names like AngMo too right?. Does it mean it’s discrimatory?. I’m not supporting her actions but I feel lately we here like to generalise situations. Take a chill pill and move on. Economy is already slow and GST is up soon. Go work and gossip less!!!

  4. Tourist Promotion Board /NEA /SPF…(MOM) if Applicable should take swift action .Its more than 50yrs since independance
    SG doesnt need a dog…oops i mean a B….ch to rip off our social fabric.Swift action needed

  5. Hate racists who compared skin coloured. Whether you are black,white,yellow,brown or green(hulk) blood remains the same. Red colour. If ur blood is white than you got blood cancer and will die sooner. If your heart is black,if true like this manager, prepare to check in at 18 levels hell

  6. Nonsense, if you make an effort I have no doubt you can see their features. I have lots of Indian friends n other races too. We grew up together n and after 50 years we still meet regularly. I even asked for permission to share strangers of Indian etc their table when I can’t find an available one. Without hesitation they welcomed me. Later into our drinks we begin to chit chat.

  7. This is the second time in so many days that ASS slapped an article misbranding something as “racist”!

    Come on, she was reported as flat out rude with a total lack of the human touch YES and warranted a reprimand YES but branding her as “racist” is legally groundless. More like she was making a very blatant statement. Maybe she probably need a pair of new glasses twice the current thickness to allow her to see better, that’s all.

    Likewise, you can’t really charge someone for being racist if he/she utter shit like “all Chinese look the same to me”! Offended, yes most definitely any Chinese should but it’s not racist. It’s just a freaking statement stating a “fact” based on someone inability to distinguish difference faces from a subgroup of the human race.

    I remembered as a kid, I couldn’t tell one face from another from group. Maybe this lady never ever fully develop that ability…

  8. Whether is singaporean or not,doesn’t matter.everyone have their own attitude don’t bother don’t put in your heart.live is up n down.sometime meet a good 1 sometime meet a ridiculous person.dont mind n don’t think.we are not in the sport so don’t judge by 1 picture.no offence.
    But at least a small smile to ppl u r talking to…

    • Some like black, some love yellow and some prefer white, some has colour blind anything can!
      No right or wrong, all individual preference! Don’t be too greedy, cannot swallow…go on par, you’ll be happier!

  9. This was stated, quote “As I approached the cafe, Ms Jasmine looked at me and asked me for my room number and pax (this was just 5 minutes after she saw me earlier on). I told her again that I am not a hotel guest and that I had just came here a few mins ago looking for my guests. Ms Jasmine stared at me and raised her voice and with a rude tone, she blatantly said, “ALL OF YOU SO BLACK HOW TO RECOGNIZE?”” unquote.

    I analysed the statement given and think the answer she gave was out of your provocation that why she couldn’t recognize you even though you spoke to her just 5 mins ago! This conversation was missing, there must be a reason for her to say those words that she can’t recognize you! You had probably asked her in an unforgiving manner that get in return.
    I don’t think it is racist, it is just difficult to recognize the faces at the instance, be it white, black or yellow. We ought to be proud of our own colour and ancestor!

  10. Singapore companies should train their employees on diversity, what to say and how to say, without hurting the feelings of other groups. BUT this website is divisive, highlighting the bad and not the good. Look at the COI report on LI. It is still there after such a long period of time. I suppose most readers would come to similar conclusions. Further, why don’t you research on measures in other countries to prevent such occurrences from happening. Rather than do a shallow cursory reporting that hypes.

  11. It could be just quarrel with angry remarks and being stirred up to be a racial issues….
    Many rude comments in this article are really uncalled for! It only serves to stir more chaos and doesn’t reflect well on yourself as non-racist!

  12. People are so sensitive and make a big issue in everything.
    Why get so worked up over such a comment.
    Just try her off and move on.
    Every Asian race get picked at whereever they are even the majority by the minority.

  13. Aiyah, this is a quite common remark in our multi-racial Singapore. To the other races, all Chinese, Malays, Indians and Eurasians look alike, especially aunties. Just take it with a pinch of salt with no pun intended. The other races often call the Chinese, cheenah fellow. So what?

  14. I think its a language issue if shes only good at chinese. Black people in chinese are called Hei Ren. (A taiwanese celebrity is nicknamed Hei Ren cos hes very tanned)

    So she just use direct translation I suppose , I suppose she meant she cannot make out the facial features to identify.

    My opinion as of now is she isn’t racist but just bad at english and expression.

    This is not meant to downplay or deny the hurt felt by that gentleman.

    I felt the “racist” inference (based on what I read) is too hasty.

    Thats what I think.

  15. In one part of the world people tan themselves to become dusky.
    A certain race prides itself on colour.. please go to india and see, there are indians who are fair and dark also.
    I am an indian too, a tamil speaking singapore indian, (not a north indian as some people may assume)
    If anyone wants to say indians are black challenge me first. Can i say that the chinese who call indians black is actually darker than me?? Idiots!!

    • Why are you so concern about people saying your skin colour is dark? Once upon a time the angmo liked to bbq themselves under the hot sun to tan their skin till the colour turn from white to copper brown. They thought darker colour is sexy until they realize that the ultra violet light can cause skin cancer. Lol!
      One can be darker than you, so what? Does it matter at all? In the 21st century, it is the NATION and the PEOPLE with IQ, EQ and CQ (culture Quotient) that counts and not by colour!
      Among the yellow skin people, the Chinese suffered the most humiliation in the 19th and 20th century. They were practically a piece of meat waiting for the American, European and Japanese to cut them into pieces, to distribute among them. The Chinese in Singapore offered to donate money and fight against the invasion of the Japanese during 2nd world war and suffered the same fate of massacre when the Japanese occupied Singapore. China had learnt a hard lesson in history and ever since then they had built a strong military and they are now the 2nd largest economy in the world. No one dares to bully them any more though they are yellow skin. Their economic progress and digital innovation is also comparable or even surpass the western countries. Do you still think fairer skin or the white has more supremacy? The Japs are also yellow skin but different tone. For the Chinese to command respect like the Japanese, it is not just military and economic prowess, it has to do with the culture and it will take a few generations to mould good culture. (Even with the culture of the Japs, they were brain washed and turned into killing machine by imperialism!).
      For a small country like Singapore, we have to worry about other people (not their skin colour) having our cake and eat it, especially the concern of competition from China. We have more difficulties and challenges as we have four different main races and culture. The sad thing is we are still talking about skin colour and trivial quarrel! As a small country, people must be mature, analytical and stand united to survive and to compete in this ever changing world! Be proud of your own country, carry yourself to be respectful and respect the people of any colour skin!

  16. It’s just words against words how to justify?there is always two sides of a story.everyone is just doing their job.thats why they ask for the room card because they cannot recognise the face.Since your saying u we’re picking up the guest do u have any name tag with u when u want to enter the restaurant.It doesn’t make u a saint by posting online.

  17. It’s a coincidence I know the hotel and the gentlemen.
    Well it’s good that he did not react and I praise him for that.
    This is not rocket science.
    Sadly today world even a small remark can spark of a huge problem.
    We don’t practice such way to address or acknowledge anyone by the colour.
    The hotel has a huge number of Indian guest so as an act of professionalism and what Singapore stand for a “ Multi Racial society “ they better act on this and show the right path.
    Racial hatred once left ignored will be the start of a huge problem.
    Let wait and see

  18. I used to drove taxi. Everytime pax aboard my Taxi, they will speak to me in Malayu language. I reply back to them in English.

    I don’t feel disgusting or humiliated.

    So, the bottomline is why his guest attitudes always the same in India. Their timing is not punctured. What they always have excuses and reason for been late or no show.

    I even asked my sg Indian friends. Did they every think of go back to India to settle down since our country cost of living is so high. To my surprise, they responsed that they never been to India before in his whole life.

    So, I reply to them. I been to India many time since year 2000. My Visa expire within 1 yr. So within 1 yr, I need to travel 2x to India before the Visa expired.

    The hotel remarks is commonly used many areas. Just like in India, when we stay at the Hotel. The customer services officer reply like what (Sg) she reply. You are all look (*yellow banana*) the same how to recognise *your people*.

    In the western, always we been criticised by yellow banana and flat nose.

    We don’t feel insulted or racist. For that matters. The true is the truth. Even in America, the black is still called back American. Why would our Sg Indian feeling different from others American blacks?

    When we make an appointment, we know what time to schedule in, for different cultures. (Tourist or been a Tour guide) Let’s face the fact when in China or in Japan or in other countries.

    Many (Americans black ) have Live with it. Move on. Be more mindedless and open hearts. You will find the world better place, everywhere.

  19. if ten people were too stand in a row,it be easy to recognize by height,by body shape but a tad difficult to recognize by look even of the same skin color, more so if it of a darker tone,unless of course there are facial marking like moustache,beard which would make it easier.

    • Can you differentiate the different scenarios of the video and the situation posted in this article?
      The video shown clear intent of discrimination against black shoppers!
      As for the situation posted in this article, the writer was asked about his room number which showed that he’s been respected as a hotel guest, and then the quarrel broke out subsequently. There must be a reason for the quarrel to start, what had the writer said specifically to the cafe manager, only the writer knew exactly what he had said!

  20. Be honest, did you asked her in the way that why couldn’t she recognize you since you had spoken to her just 5 mins ago? Angry question get angry ans in return! Do you called this racist? Not at all! Be proud of your colour. Black can be very stylish and beautiful, ever noticed many people like black car with sporty and shinny look!
    Many rude comments to this article posting are unwarranted! Be reasonable and respectful as a Singaporean and proud of yourself!

  21. For goodness sake. This may just be one sided of your story. From what I read, you probably might have been rude to the cafe manager in the first place. Also, “you felt alone and defenseless?” What a whimp. Are you ashamed of your own race? You are the one who is trying to discord racial harmony in my opinion

      • You can be a saint…people scolded you you just smile and say something nice in return to calm the situation. Not easy to reach the state of mind.
        It is just a natural behaviour and response of a human being in returning to a rude behaviour (just assuming, unable to verify from this article, only the writer and the cafe manager will know what actually happened)
        If this is the case, why kick up a big fuss and branded it as racist. This can spread like wild fire and really disturbing!

  22. It is strange as to why so many Tamilians want to distance themselves from their true African/Aboriginal roots. I went to India, the real Indians of India are brown or light brown and have different skull shape, nose shape etc. Only Tamils seem to be the black guys. The neighboring states like Malabar also are brown skin or light skin even on the same heat/sunlight/altitude. Every Indian of India I talked to, said to me that Tamils are originally a tribe from Africa. American Africans don’t mind being called blacks, why are Tamils so sensitive when called black? OF course, few half-mix lighter skin Tamils exist, but the vat majority are blacks. Just like their African brothers. Black Tamilian Singaporeans should be proud of their African heritage.

    Having said that, Many Chinese, Japanese, Nepali, Korean hard to differentiate lah, all look same at first glance. I struggle with it myself.

  23. It is strange as to why so many Tamilians want to distance themselves from their true African/Aboriginal roots. I went to India, the real Indians of India are brown or light brown and have different skull shape, nose shape etc. Only Tamils seem to be the black guys. The neighboring states like Malabar also are brown skin or light skin even on the same heat/sunlight/altitude. Every Indian of India I talked to, said to me that Tamils are originally a tribe from Africa. American Africans don’t mind being called blacks, why are Tamils so sensitive when called black? OF course, few half-mix lighter skin Tamils exist, but the vat majority are blacks. Just like their African brothers. Black Tamilian Singaporeans should be proud of their African heritage.

    Having said that, Many Chinese, Japanese, Nepali, Korean hard to differentiate lah, all look same at first glance. I struggle with it myself.

  24. Now you understand why Japanese soldiers had to discipline Chinese? Most Chinese in Singapore have Japanese soldier grandfather roots, due to brothels and rapes. They just hide it under Tan, Teo, Chiew, lim, chen etc. Some are Vietnamese who migrated and decided to adopt Chinese surnames just to”blend in”. Real Chinese only few in Singapore.

  25. hey guys..this is excepted ok…she is manager who see guest every single day..she should know how to speak…I was a hotelier for many years…i have a bucket of experience to share…i think she need to go for a training…or she is just not feed to work in hotel.there’s no way of racist in hotel working environment..